Sr. Director Operations Jobs

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary Of Position

Teladoc Health is the leading telehealth solution company enabling remote physician care anytime, anywhere.

As the Senior Director, Operations, you will work alongside the Chief Operating Officer and support cross market leaders to facilitate the execution of the vision, mission and cultural norms within Teladoc Health. The candidate will act as general manager and strategic advisor for Business Operations within the company. The responsibilities will include identifying, monitoring, and leading cross market and cross functional organizational strategies which drive growth and business effectiveness.

The ideal candidate should have competencies in financial analysis and modeling, communications and organizational effectiveness, strategic thinking and content creation by way of deep understanding of the business performance and growth expectations. The ideal candidate should also be:

• Interested in working within high functioning teams and willing to roll-up their sleeves
• Organized, resourceful, creative, energetic, and focused
• Exceptional at communicating across all levels and with all stakeholders

Essential Duties And Responsibilities

• Identify novel content, business views for SVPs leveraging the open access into various business functions (MMR, MBR, Pipeline Review, Forecasts)
• Develop or improve Operating Mechanisms for us to align most effectively with our internal stakeholders
• Work with the teams to build the integrated growth strategies tracking dashboard.
• Own the roll up OPEX budget- tracking including headcount and liaison monthly with HR and Finance
• Maintain a strategic backlog of topics for the leadership team
• Act as a sounding board to senior leadership on matters of strategy, team efficiency, and operations
• Coordinate communication cadence and channels for leadership team into the organization
• Work closely with team to translate our Operating Plan, targets and communication elements (leader content, team content, Op Co Content)
• Pro-actively identify gaps and play the hub for operations enabling quicker more efficient decision making
• Lead the team supporting general business operations and strategic projects
• Build the business operations communication elements and content (All Hands, Op Co, or ad-hoc updates) to support improved comms within Operations and with Marketing
• Monitor and report on activities within partner organizations that have commercial impact. (Product launches, Development work, clinical and/or financial changes)

Qualifications Expected For Position

• Outstanding facilitation, collaboration, and influencing skills
• Trustworthy with high integrity, and the ability to maintain appropriate confidentiality
• Experience in business planning, strategy, operations and some finance preferred
• 10+ years’ experience with BS or equivalent; MBA is preferred
• Effective interpersonal skills and strong executive presentation development and delivery skills

The base salary range for this position is $XX,XXX-$XX,XXX. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.