Solutions Engineer (Remote, Bay Area)

• Drive product conversations based on need and problems learned during customer interactions
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
• Your Impact:
• Deliver product and technical presentations to potential and existing customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility

• You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
• 3-5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
• You love solving technical challenges and thrive on bringing creative solutions to our customers
• Located in the West Coast of the US
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products

In the United States, the OTE compensation range for this role is $166,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.