Senior Solutions Engineer Jobs

USA (Remote)

As a Sr. Solutions Engineer, you'll lead technical discussions, deliver tailored demos, and manage integrations to ensure seamless adoption of Affinity's core platform and Affinity for Salesforce. Integral to the Sales team, you'll report to the Vice President of Solutions Engineering, playing a pivotal role in bridging sales, customer success, product, and engineering. Your expertise in technical scope, security, adoption, and usage will boost close rates, retention and success, while your insights gather references, case studies, and feedback, establishing you as the Affinity expert.

What you’ll be doing:

Technical Pre-Sales Engineering:

• Provide technical advice and support for sales opportunities, engaging with technical contacts, developers, and key stakeholders in prospect/customer organizations.
• Ensure accurate positioning of Affinity and address technical objections through effective communication.
• Craft formal RFP response documents and high-level integration implementation plans.
• Collaborate closely with sales colleagues, contributing to qualification and sales strategies.
• Conduct product demonstrations and present to prospect/customer contacts.

Proof-Of-Concept Design:

• Utilize project management skills and collaborate with technology partners as needed.
• Oversee the implementation and success of pre-sales proofs-of-concept.
• Collaborate with the Professional Services team to design and support complex solutions.

Integration Engineering:

• Facilitate seamless integration of Affinity with diverse technology stacks.
• Build custom API integrations using various IPaaS systems (e.g., Tray.io) and applications.

Information Security & Data Privacy:

• Serve as the security advocate for our customer base, addressing information security and data privacy concerns.
• Complete RFI's/RFP's during the sales process, ensuring comprehensive responses.
• Engage with C-level executives to discuss system architecture, security practices, policies, and data privacy measures.

Qualifications

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Required:

• Enthusiasm for taking on different responsibilities and contributing across various departments within the company.
• SFDC Admin Certification and/or relevant experience and understanding of the Salesforce ecosystem, including collaboration with Salesforce system integrators.
• Proficiency in JavaScript and/or Python, along with experience working with APIs and popular Integration Platform as a Service (IPaaS) systems, such as Tray.io.
• Excellent communication skills, coupled with well-defined time-management abilities to manage multiple projects simultaneously.
• Bachelor's degree (BA/BS) in Computer Science, a related technical field, or equivalent practical experience.
• A minimum of 3 years of hands-on experience in technical support, professional services, engineering, or systems engineering.
• Demonstrated expertise in API utilization, with the ability to understand, implement, and build integrations using third-party APIs.
• Problem-solving skills rooted in an engineering mindset, coupled with the ability to articulate solutions effectively to diverse audiences.

Nice to have:

• Experience with RFI & RFP process
• A background in Security & data privacy
• Experience with Single-Sign On IDP technologies
• Experience creating Statement of Works (SOWs)

What you’ll enjoy at Affinity

• We provide an annual budget for you to spend on education and offer a comprehensive L&D program – after all, one of our core values is that we’re #obsessedwithlearning!
• Virtual team building and socials. Keeping people connected is essential.
• Health Care coverage and flexible personal & sick days. We want our team to be happy and healthy :)
• We live our values as playmakers, obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.
• We support our employee’s overall health and well-being and reimburse monthly for things such as; Transportation, Home Internet, Meals, and Wellness memberships/equipment.

Please note that the role compensation details below reflect the base salary only and do not include any variable pay, equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job.

A reasonable estimate of the current range is $110,000 - $187,000 USD Base. In addition, this position is also eligible to receive commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.