Senior Relationship Manager - Industrials

Citi® Commercial Bank (“CCB”) is part of Citi, a leading global financial services company that has approximately 200 million customer accounts and an unmatched, worldwide network.

CCB has operations in over 40 countries with local expertise contributed by in-country relationship managers. CCB embodies our unique purpose as the bank of choice for global Mid-Corporate companies who are seeking a trusted thought partners who bring simplicity in an increasingly complex world. We develop client-centric solutions for their long-term growth and pave the way for them to reach across borders and achieve their global vision. Our bankers support a wide range of financial solutions: working capital, syndicated and bilateral loans, full range of capital markets products, treasury and liquidity management services, foreign exchange, trade finance and interest rate derivatives.

Job Background:

This Senior Relationship Manager will be focused on both existing and new banking relationships with US-headquartered companies in the Industrials sector up to $5Bn in revenue. Primary responsibilities of the Relationship Manager are to build relationships while providing solutions for CCB US Headquartered clients. The role involves day-to-day cooperation and collaboration with products, operations, implementation, and risk management teams at all levels (country, regional and global) in order to source, develop and grow client relationships. The individual in this role will have responsibility for developing solutions and product proposals for CCB clients in the US along with various internal partners, supporting the onboarding process of clients, and building and maintaining a client portfolio.

/ Key Responsibilities:

• Administrate the credit relationship of clients, coordination and supervision of the process, ensuring the proper application of policies and institutional processes.
• Oversee talented junior resources to provide financial solutions to clients and prospects and ensure safe and sound underwriting practices.
• Maximize client experience by proactively sharing markets updates, trends, and intelligence.
• Actively build a new business pipeline and develop relationships at multiple levels across the client organization.
• Coordinate overseas coverage of clients’ needs across over 100 countries where Citi has dedicated banking coverage.
• Acquire new, multi-product clients for the Bank and manage those relationships on an ongoing basis. Own, respond to, uncover, and anticipate future needs, roadblocks or risks and expectations.
• Work closely with cash management implementation team, Cash Sales Managers, Underwriting, Risk teams, Markets experts, and RM Associates daily.
• Verify adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met.
• Ensure compliance with regulatory requirements and Citi's policies and guidelines at all times.
• Coordinate with Product and Investment Banking coverage to deliver Product solutions while at the same time sponsoring credit request with CCB’s risk and underwriting teams.
• Monitor and support products’ implementation processes. Manage customers and transactions in the CRM platform.
• Client-level planning, budget, and revenue responsibilities. Identify cross-sell opportunities to deepen and increase share of wallet.

Knowledge:

• Meaningful experience in structuring and approving credit solutions across different risk profiles. Experience with offshore credit is preferred but not required.
• Highly focused, able to rapidly identify key priorities, and clearly communicate the priorities.
• Able to quickly adapt priorities based on the latest data insights.
• Accountable for significant direct business results and provide advice regarding the operations and growth of the business.
• Must have a sharp business development focus and demonstrate innovative approaches.
• Ability to coordinate multi-functional teams to provide an exceptional client experience.
• Ability to embrace new technology and understand the role digital plays in the experience that we deliver for our clients.
• Demonstrate thought leadership. Ability to create long-term trust and advisory based relationships with clients.
• Sound knowledge of banking, treasury, lending, and markets products and processes, as well as a solid track record of providing banking and financial advice and solutions to clients.
• Excellent interpersonal, communication and influencing skills (e.g., negotiation, consultative skills, leadership).
• Practical knowledge of regulations, market practices and bank operations.
• A proactive approach in looking for ways to develop new and strengthen existing business relationships with clients, delivers a simple, secure, and seamless client experience.

Skills / Competencies:

• Self-starter, able to work independently and used to working in an entrepreneurial environment that facilitates build out of a world class banking platform.
• Excellent selling skills while being highly creative, taking on initiatives, and being flexible.
• Ability to work under pressure and multitask while making sound decisions.
• Excellent presentation skills and ability to influence decisions at all levels. Must have excellent interpersonal skills.
• Strong analytical skills with a motivation to learn.
• Thrive in a flat organizational structure leveraging talented junior resources to meet personal and business goals.
• Pay attention to details and set priorities.
• Strong focus on delivery, ability to turn concepts into actionable solutions.

Experience / Education:

• Must have in-depth knowledge of banking products and services typically utilized by middle market clients.
• Bachelor’s degree required; MBA preferred.
• Experience with Commercial clients in the Industrials sector.

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Primary Location:

Houston Texas United States

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Primary Location Salary Range:

$150,000.00 - $225,000.00

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