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Senior Receptionist/Patient Scheduler

Company

Rutgers University

Address , Newark, 07102, Nj
Employment type FULL_TIME
Salary
Expires 2023-07-22
Posted at 11 months ago
Job Description

Position Details

Position Information

Recruitment/Posting Title
Senior Receptionist/Patient Scheduler

Job Category
Staff & Executive - Healthcare - Administrative Services

Department
RSDM-Clinical affairs

Overview
New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary
Rutgers, The State University of New Jersey, is seeking a Senior Receptionist/Patient Scheduler for the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). The Senior Receptionist/Patient Scheduler will serve as a receptionist for the screening area and any reception area of the Rutgers School of Dental Medicine, Office for Clinical Affairs.
Among the key duties of this position are the following:
  • Schedules X-ray appointments for screening patients.
  • Registers all new patients’ biographic and insurance information into axiUm.
  • Works in the Chart Room filing charts.
  • Answers phones and schedules new patients for screening appointments.
  • Keeps axiUm appointment book filled with patients as directed by Screening Doctor.
  • Scans charts in and out of the Chart room.
  • Confirms patient’s appointments to ensure minimum number of no shows.

Position Status
Full Time

Hours Per Week

Daily Work Shift
Day

Work Arrangement

FLSA
Nonexempt

Grade
1550

Position Salary

Annual Minimum Salary
20.360

Annual Mid Range Salary
20.860

Annual Maximum Salary
21.490

Standard Hours
35.00

Union Description
Teamsters, Local 97

Payroll Designation
PeopleSoft

Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.


Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
PERS

Qualifications

Minimum Education and Experience
  • At least one (1) year of clerical experience preferably involving receptionist and scheduling duties in a dental office or clinical setting required.

Certifications/Licenses

Required Knowledge, Skills, and Abilities
  • Typing/excellent computer skills.
  • Excellent customer service skills are essential.

Preferred Qualifications
  • Bilingual skills preferred.

Equipment Utilized

Physical Demands and Work Environment
  • Must be able to lift boxes up to 5 pounds.
  • Busy intake area with loud noise.

Special Conditions

Posting Details

Posting Number
23ST1465

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Newark (RBHS)

City
Newark

State
NJ

Location Details
Newark, NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.