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Call Center Representative - Remote
Company | Valvoline |
Address | , Lexington, 40509, Ky |
Employment type | FULL_TIME |
Salary | From $16.38 an hour |
Expires | 2023-10-04 |
Posted at | 8 months ago |
As we often say, it starts with all of our people — and that’s where you come in. We’re looking for humble, hungry and smart people to help us power the future of mobility. If you’re looking for a collaborative and flexible work environment that invests in your growth and success, you’ve come to the right place.
Salary:
Paid training and equipment provided by Valvoline
Must be willing to work 12 - 9pm, 1 - 10pm, and 2 - 11pm EST including weekends (2 days off during the week).
In our Customer Support Roles, you would be responsible for:
- Using proprietary software programs to track calls
- Thriving in a fast-paced, service-driven environment
- Utilizing research skills to troubleshoot customer issues
- Providing proactive communication to internal and external customers
- Maintaining customer relationships
- Delivering world-class service to customers with issues and inquiries via phone
- Employee Discounts
- Personal Time Off
- 8% company match on 401(k) if you contribute 4%
- Health insurance plans (medical, dental, vision)
- Advancement opportunities
- Tuition reimbursement*
- $1,000 sign-on bonus*
- Incentive pay*
- A fun work environment
- Terms and conditions apply and benefits may differ depending on position.
Requirements:
- At least one year of customer service experience or call center experience
- Team oriented
- Excellent verbal skills
- Ability to multi-task in a fast-paced environment
- High School diploma or equivalent
- Flexibility to work late shift and weekends
- AS or BS degree a plus
Females and minorities encouraged to apply.
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email [email protected] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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