Healthcare Call Center Representative - Remote | Wfh

Are you ready to embark on a rewarding journey in the healthcare industry? We are a dynamic and compassionate team seeking a Healthcare Call Center Representative to join us in making a positive impact on Medicaid members' lives. As a crucial member of our team, you will play a pivotal role in assisting and educating our valued members on benefits and services, making their healthcare experiences seamless and enjoyable.
Compensation & Benefits
Enjoy a competitive hourly wage of $18.00, ensuring your hard work is rewarded.
Full-time employees are eligible for a comprehensive benefits package after just 90 days of employment.
Secure your financial future with a 401(k) and take advantage of our company match after one year of service on eligibility dates.
Training And Flexibility
Your journey with us starts with an exciting 2-3 weeks of in-office training in the vibrant city of Corpus Christi, TX. Get ready to build strong connections with your team members!
Once trained, you'll embrace the ultimate work-life balance with the freedom of 100% fully remote work.
Work within the comfortable hours of 8:00 am to 5:00 pm CT, ensuring you have time to pursue your passions outside of work.
Responsibilities
Empower Medicaid members by assisting them in understanding their benefits and services, such as PCP changes, ID cards, and coordinating transportation and other essential services.
Make a real difference in the lives of those you serve by providing excellent customer service and showing genuine care and empathy.
Requirements
Your previous experience in a healthcare call center will be invaluable in excelling in this role.
If you've had experience working with the aging, blind, or disabled population, that's a significant advantage we'd love to see.
Proficiency in using computer systems, including Word, Excel, and MS Outlook, will help you thrive in your daily tasks.
Your exceptional multitasking skills will shine as you expertly navigate computer systems while engaging with patients over the phone.
Equipped with a High School Diploma or GED, you're ready to take the next step in your career.
Your dedication is essential, and we value your attendance during the first 90 days as we embark on this journey together.
Join our compassionate team, and let's make a positive impact together! Apply now to take the first step towards an exciting and fulfilling career as a Healthcare Call Center Representative.
Employment Type: Full-Time
Salary: $ 18.00 Per Hour