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Remote Call Center Representative Jobs

Call Center Remote Jobs
By Gainwell Technologies LLC At , East Hartford, 06108, Ct $32,700 - $40,900 a year
Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
2 or more years of customer service experience in any industry
Knowledge of basic help desk software, computer software and Microsoft Office applications
Strong problem-solving skills to bring inquiries to effective resolution
Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
Remote Healthcare Call Center ($18.00 - $18.50 / Hour)
By Talentify.io At United States
Answering back-to-back calls, to provide caring and knowledgeable assistance to members and providers
Responding to customer inquiries in a courteous and professional manner regarding benefits, eligibility, claims payment and authorizations
2 years of proven Call Center experience
1 year of Healthcare, Medical, or Health Insurance experience required
Basic computer knowledge and ability to resolve basic IT issues without assistance
WORK FROM HOME ONLY FOR COLORADO RESIDENTS
Call Center Clinical Pharmacy Technician Remote
By Prime Therapeutics At Baton Rouge, LA, United States
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
Active Pharmacist license supersedes requirement for CPT and/or PTCB.
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Remote Call Center Trainer
By Qualfon At , Remote
Other Skills and Experiences (Min)
Delivers training program to New Hires prior endorsement to Nesting.
Answers all questions in a timely manner.
Ensures training rules and regulations are strictly followed.
Provides coaching on specific areas of the trainee.
Provides overview of the training flow and encourages total participation and interaction.
Remote Call Center Representative - Remote - Closing Shift And Weekends (Tn)
By Aspen Dental At , Chandler, 85286, Az
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Remote - must live in Tennessee
Respond to high volume inbound calls while compassionately handling questions/concerns
Use trained sales techniques to reach company goals of appointments set and customer satisfaction
Call Center Paging Representative - Hybrid Remote
By UW Health At , Madison, 53705, Wi $19.42 - $26.29 an hour
UW Hospital and Clinics benefits
Compassion, empathy, and understanding when greeting callers who can at times be distressed.
The ability to ask questions and to interpret and analyze a caller’s situation and direct them appropriately.
A passion to go “above and beyond” in assisting callers with their needs.
The ability to think critically and act swiftly when managing the emergency line.
The aptitude to navigate numerous on-call schedules in order to facilitate urgent medical communication between physicians and patients needing care/medical advice.
Financial Clearance Call Center Rep-Remote - (P301605)
By Mayo Clinic At , Rochester, 55901, Mn $23.68 - $31.98 an hour

High School Diploma or GED and 2 or more years of relevant experience required

Affirmative Action and Equal Opportunity Employer

Remote Call Center Specialist
By BJC HealthCare At , St. Louis, 63110, Mo $15.00 - $23.41 an hour
Maintains accountability for accurate data entry and maintains patient privacy and security as outlined by HIPAA.
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Not all benefits apply to all jobs
Provide MyChart Patient Portal support to patients with activation of their account, resetting of passwords, navigation of the MyChart portal.
Navigates Electronic Medical Record (EPIC) to support patient inquiries.
Supports hospital marketing efforts through referrals to physicians, services and class/event registration.
Customer Experience Representative (Call Center Agent) - Remote, Rosemont Area
By Mini Mall Storage At , Rosemont, Il $17 - $19 an hour
Create a genuine and exciting experience for the customer by utilizing active listening and strong communication skills.
Strong customer service and sales skills with ability to overcome objections and close the sales opportunity.
Strong communication skills with the ability to adapt communication style to meet customer needs.
Call Center/Storage industry experience will be considered an asset.
We provide a competitive compensation package comprised of a group benefits plan and discretionary profit-sharing program.
This position is remote but will require travel to the Rosemont, IL office periodically and for training.
Customer Service Representative / Call Center Remote
By AAA East Central At , Ashtabula, 44004, Oh $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Call Transfer Sales Representative Remote
By Wyndham Destinations At , Remote $57,200 - $100,000 a year
Explain the details and sales terms of vacation offers.
Determine guest eligibility to qualify for and purchase timeshare offers.
Excellent communication skills and a strong customer focus.
Hospitality, sales, call center, or marketing experience.
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Receive inbound calls transferred from various sources to promote company products.
Call Transfer Sales Representative Remote
By Wyndham Destinations At , Orlando, 32821, Fl $57,200 - $100,000 a year
Explain the details and sales terms of vacation offers.
Determine guest eligibility to qualify for and purchase timeshare offers.
Excellent communication skills and a strong customer focus.
Hospitality, sales, call center, or marketing experience.
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Receive inbound calls transferred from various sources to promote company products.
Remote Call Center Customer Experience Associate
By Cox Communications At , Oklahoma City, 73116, Ok $18 an hour
REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE
Call Center Customer Experience Associate - Remote
This is a remote opportunity. You must live in Wichita, KS or a surrounding community within the state of KANSAS
High school diploma, GED, or relevant work experience
6 months experience providing customer service or selling products and services
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
Remote Call Center Customer Account Specialist
By Cox Communications At , Phoenix, 85003, Az $18 an hour
Excellent skills in creating an exceptional customer experience, sales orientation, multi-tasking, building customer rapport by discovering customer needs and problem solving.
This is a remote opportunity. You must live Phoenix, AZ area
High school diploma, GED or relevant work experience.
6 months experience using a computer and navigating multiple screens.
1 or more years customer service experience.
1+ years' experience working in a position that requires meeting sales goals.
Remote Call Center Customer Account Specialist
By Cox Communications At , Las Vegas, 89105, Nv $18 an hour
Excellent skills in creating an exceptional customer experience, sales orientation, multi-tasking, building customer rapport by discovering customer needs and problem solving.
This is a remote opportunity. You must live in Las Vegas NV area
High school diploma, GED or relevant work experience.
6 months experience using a computer and navigating multiple screens.
1 or more years customer service experience.
1+ years' experience working in a position that requires meeting sales goals.
Call Center Representative - Remote
By Aspen Dental At , Phoenix, 85006, Az
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Respond to high volume inbound calls while compassionately handling questions/concerns
Use trained sales techniques to reach company goals of appointments set and customer satisfaction
Various duties as assigned by the Call Center Leadership team
Remote Call Center Customer Experience Associate
By Cox Communications At , Omaha, 68197, Ne $18 an hour
REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE
Call Center Customer Experience Associate - Remote
This is a remote opportunity. You must live in Omaha, NE or a surrounding community
High school diploma, GED, or relevant work experience
6 months experience providing customer service or selling products and services
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
Call Center Representative - Remote
By Global Payments At , Atlanta, 30326, Ga $15 an hour
6 months minimum call center experience, either remote or onsite
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
What Are Our Desired Skills and Capabilities?
High School Diploma or Equivalent
What Part Will You Play?
What Are We Looking For in This Role?
Call Center Supervisor -Remote
By Gainwell Technologies At Wisconsin, United States

Workforce management understanding a plus

Training background is a plus

Remote Second Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Maintain access to, and security of, highly sensitive materials.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Representative to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

What is Remote Call Center Representative Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent verbal and written communication skills
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Remote Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous call center experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Remote Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Remote Call Center Representative Experience?

• Previous customer service experience
• Previous call center experience (preferred)

What is Remote Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Adhere to customer service policies and procedures