Senior Manager Of Risk Management, Credit Card Account Management

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SoFi’s Credit department manages credit risk activities for our lending products (Personal Loan, Student Loan Refinance, Private Student Loan, Credit Card, and Mortgage) - including credit strategies and policies for new account origination and portfolio management, collections and recoveries, and risk and operational data science. The team designs industry leading data driven strategies and services to drive revenue growth and ensure the credit performance is aligned with the company’s risk appetite, and helps create the products and experiences that put our members’ interests first.
The Senior Manager of Risk Management, Credit Card Account Management will lead the credit management initiatives for SoFi’s Credit Card products and collaborate with business partners to drive revenue, control risk, and provide value to the company and customers. She/he will be part of the Credit strategy team with 1LOD responsibilities. One of the core areas of focus for the incoming leader will be leading credit risk strategies for Credit Card account management, such as Credit Limit Increase, Spend/Balance Build and Retention strategies. This role reports to the Senior Director of Credit Cards Risk Management.
Key Responsibilities

• Control Risk and Drive Performance Outcomes … Understand credit risk. Mitigate loss and responsibly grow revenue by developing value added risk strategies. Monitor performance of strategies and portfolios. Communicate results and close issues. Identify opportunities and drive actions.
• Data Driven… Your deep analysis will power the future of credit card business with an optimal real-time data ecosystem – including multi-product internal, credit bureau, and alternative data sources and uses.
• Collaboration… Work collaboratively with the Data Science team to design new machine learning models. Partner closely with implementation teams to accurately deploy new strategies. Work with other business partners across Business Unit, Operations, Marketing, Finance, Legal and Compliance etc. to deliver successful business results.
• Lead… Effectively drive and execute business objectives by taking ownership, in partnership with others in Risk team and Cross-functional teams. Mentor junior team members. We are recruiting the best, brightest, and passionately quantitative team members.
• Iterate, learn, innovate… Bring your brightest ideas to build best-in-class risk strategies. You will architect the portfolio management credit line strategies and drive innovative customer engagement programs. Constantly evaluate the strategy performance, and put in place a process to optimize.

Qualifications

• A history of success in leading initiatives and driving results
• Excellent communications and presentation skills; ability to deliver business proposals and present results to senior management
• 7+ years of credit risk strategy experience in credit cards account management, preferably in credit line management strategies for prime, near-prime, new-to-credit and thin file segments
• Ability to collaborate well with business partners and influence business decisions
• Proven business acumen in credit cards and other lending products
• Proficiency in using Excel / Spreadsheet and Powerpoint / Slides
• Expert analytical skills to drive business results through data driven business proposals
• Preferred: Proficient skills in SQL and Python; knowledge in Decision Trees and Tableau
• Preferred: Advanced degree in an analytical discipline

Compensation And Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.