Senior Front Desk Concierge

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Greet outside visitors in a professional manner
• Use internal paging system
• May schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• May sign for incoming and outgoing packages; route to appropriate party
• May receive and route faxes
• Assist various departments with mass mailings
• May perform filing, typing and other administrative duties as requested by client
• Call for car service or messenger as requested by client
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party

Qualifications

• 3+ years prior experience working in a law firm
• Able to use computer to produce reports (Excel, Word, and PowerPoint)
• Proficiency using various office equipment
• 5 years direct experience as a receptionist
• Looking for an individual with a positve attitude
• Ability to perform routine and non-routine functions of all office equipment and systems
• Must have experience providing high end white glove customer service
• Physical activity required including bending, reaching, prolonged periods of sitting
• High energy and outgoing a must
• High school Diploma or equivalent
• Excellent customer service, professional attitude and appearance are a must; Ability to work overtime & meet deadlines
• May lift and/or move up to 10 lbs.

What We Offer:

• Competitive pay & benefits!
• A company focused on creating a positive work and client environment
• Employee discounts on entertainment, products, and services nationwide!
• Comprehensive training and development programs that prepare employees to advance from within

Come Join Our Team!

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• Dental insurance
• Vision insurance
• Parental leave
• Flexible spending account
• 401(k) matching
• Health insurance
• Professional development assistance
• Employee discount
• 401(k)
• Retirement plan
• Health savings account
• Employee assistance program
• Life insurance
• Referral program
• Paid time off

Schedule:

• Monday to Friday
• Day shift
• Weekend availability

Experience:

• Customer service: 5 years (Required)
• Receptionist: 2 years (Required)
• Hospitality: 4 years (Required)

Work Location: One location