Front Desk Receptionist (Church Av)

The Medical Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff.

Essential Duties And Responsibilities

• Collects and posts co-pay and/or payments according to health plan and conducts end of day reconciliation process.
• Ability to update medical record and computer system with new information.
• Greets patients and visitors in a prompt, courteous and helpful manner and directs patients to the appropriate area.
• Check-in and Check-out patients via EMR system.
• Verifies patient insurance prior to the services being rendered.
• Participates in staff and educational meetings.
• Receives and conveys messages electronically, in writing and verbally.
• Answers incoming calls in a courteous and professional manner.
• Other duties as needed and/or assigned
• Schedule’s appointments and follows up on rescheduling and no-show appointments.
• Maintain a cheerful, positive, and respectful attitude
• Screens incoming telephone calls.
• Sorts and delivers mail, medical records and other correspondence to appropriate department.

Experience And Required Skills

• Minimum of 1 Year experience as medical receptionist preferred.
• High School Diploma or equivalent.
• Must be proficient be proficient in Microsoft Office and knowledge with computers, scanners, etc.
• Bilingual English/Spanish required.
• Required to have a command of the English and Spanish language and be proficient with grammar, spelling and verbal skills to communicate with patients, providers and staff in written and oral communication.
• Excellent organizational and interpersonal skills.

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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