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Front Desk Medical Receptionist
Company | SB CLINICAL PRACTICE MANAGEMENT PLAN INC |
Address | East Islip, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-17 |
Posted at | 8 months ago |
Front Desk Medical Receptionist - Stony Brook Children's Service, UFPC
- Schedule any services or procedures as needed.
- Ensure HIPAA guidelines are followed at all times.
- Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
- Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
- Provide additional coverage for night hours and weekend, as needed. Updating and maintaining integrity of client information.
- Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
- Enter/scan patient data into the EMR.
- Telephone patients if there is a change in the physician’s schedule and/or if the patient’s appointment needs to be rescheduled.
- Collect any necessary payments and process accordingly.
- Perform all other duties as assigned by management.
- Perform all necessary receptionist duties including answering, screening, and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times.
- Facilitate patient flow by notifying the provider of patients’ arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
- Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
- Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately.
- Maintain clean and organized reception area.
- Strong organizational and communication skills (both verbal and written).
- Excellent typing skills and friendly telephone etiquette.
- High School diploma/GED.
- 1 year of clerical experience.
- Graduate of an accredited Medical Office Administration program.
- 6 months experience working as a Medical Receptionist in a high volume physician practice.
- Proficient in using an EMR and a practice management system.
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