Senior Analyst, Financial Travel Services

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

This position will work onsite at our offices in Miami

Position Summary:

This role will support all travel procurement and planning activities with strong emphasis on travel partner relations across all brands. The individual will have a strong commercial awareness and partner with internal stakeholders across all markets to deliver KPIs linked to this area.

This responsibility includes maintaining existing travel supplier relationships and developing new opportunities, notably with airlines operating across the globe, hotel bed-banks and transfer providers. Strong emphasis on airline negotiations, Charters, Air allocation planning and working with low-cost carriers.

In supporting the Director of Travel Partnerships, candidate will assist the delivery of local and global strategies to provide competitive travel procurement solutions to complement our core cruise products.

Essential Duties and Responsibilities:

• Analyse each brand sourcing targets related to their gateways/ports and determine if we have air constraints.
• Analyze Air & Sea promotion opportunities and provide recommendations.
• Work with the business to help ensure that full utilization is achieved and minimize financial impact of any committed air inventory, including charters.
• Manage new vendors and develop RFPs that align with business requirements.
• Strong Negotiations skills and focus on remuneration programs.
• Create new strategies to manage travel suppliers across all three brands.
• Devising strategic plans for airline development aligned to our own products/deployment plans throughout the world.
• Support brand strategies, ensuring air requirements are aligned to sourcing targets, key gateways, available airfare analysis, and cruise program reviews.
• Any other related duties as assigned by senior management.
• Perform regular comparisons of airline contracts & schedules and compare these against our deployment schedules to find synergies, opportunities, or problems.
• Improving communication flow with all areas that work with Hotel, Air and Transfer solutions.
• Create and implement new strategies that allow our brands to source guests from new markets where air capacity is limited.
• Confidence in dealing with contracts, legal compliance and understanding key terms.
• Supporting the Director of Travel Partnerships – GTS, in quarterly review meetings with the Markets, Suppliers, Revenue, Sales & Marketing teams to explore all commercial opportunities.
• Manage UATP Account Balances and forecast Air Spending for key airlines.
• Ensure sufficient inventory is in place to support business requirements based on deployment and passenger targets. This may include negotiating and securing allocations, groups, and charters.
• Develop and maintain relationships with airlines to grow our position as a key partner in the travel ecosystem & deliver industry-leading value for our mutual customers.
• Address operational issues with key suppliers to minimize financial impact as well as make sure we improve cruise guest experiences.

Qualifications, Knowledge and Skills:

• Results orientation that is balanced between both long-term objectives and short-term performance.
• Excellent communication, engagement and influencing skills.
• Team player, highly motivated and results driven with a positive ‘can do’ attitude.
• Drive double digit growth in Air/Sea mix.
• Increase Rebate program to drive profitability / margins.
• Passion and tenacity for solving problems through creativity and resourcefulness.
• Brand leaders (All Brands), Revenue Management, Sales, Air Planning teams and in-market counterparts
• Strong analytical experience related to Airlines, Hotels, and Transportation
• Minimize financial risk.
• Savings on supplier rates
• Comfortable dealing with ambiguity by creating structure and prioritizing effectively.
• Ability to thrive in a fast-paced dynamic environment.
• Miami HQ (GTS teams, Revenue Planning, Sales Teams)
• Competent MS Excel user
• Strong negotiations skills and contract management
• Qualification: bachelor’s degree required or a minimum of 5 years relevant experience
• Familiar with Global Distribution Systems. Sabre preferred.
• Creating and managing Charter programs supporting new and current Sailings supporting all brands.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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