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Company | Edisen |
Address | New York, United States |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services |
Expires | 2023-06-12 |
Posted at | 1 year ago |
Edisen is looking for a growth minded Senior Account Director based in the US who is willing to work across time zones with colleagues based in Europe and Singapore. We are looking for someone who has an entrepreneur mindset, is goal-driven, has creative ability, and is familiar with the media production process. The ideal candidate will have experience in client management and driving client growth and will be 100% service focused to be able to build relationships and up-sell opportunities.
- Review deliverables and ensure Client’s requirements are met
- Integrate client work process into Edisen platform
- Build and foster strong client relationships to ensure client retention, satisfaction, and profitable growth
- Support pitches and presentations to prospective clients
- Drive strategy meetings with the clients over the duration of the project
- Manage and grow enterprise account activities, acting as main point of contact for assigned accounts
- Responsible for managing client data in internal CRM system (NetSuite) and supporting resource and capacity management (Billable and productive utilization) on accounts
- Responsible for designing and maintaining SOWs for enterprise accounts, including rate negotiation and the assignment description so that both client and team fully understand the expected deliverables
- Maintain a deep understanding of Edisen offerings, including the Edisen Platform, production and post-production services – in order to provide proactive solutions and value-added initiatives to our clients
- Ensure a positive contribution margin on all accounts to deliver profitable growth
- Lead and manage a team of creatives, and work towards contributing to the organization’s success – including but not limited to overseeing their progress, mentoring, delegating work etc.
- Participate in follow-up meetings both internally and with clients
- Maintain a strong understanding of changes in the client’s industry and how customer needs are adapting, developing relevant points of view (POVs, thought leadership pieces) and case studies for client presentations
- Responsible for team satisfaction, hiring and competence development
- Minimum 5+ years experience in account management and business development/account growth
- To be considered candidates must be located in one of the following states: CA, CO, CT, FL, IL, NJ, NY, TN, NV, VA
- Willingness to work across multiple time zones including Europe and Singapore
- Minimum 5+ years of work experience in a technology, production or post-production industry
- Minimum 2 years experience in managing and developing a team of employees
- Excellent time management to help structure your load and accomplish your goals
- Systematic and organized, comfortable managing various high priorities at once
- High level of financial acumen and negotiation skills to ensure budgeting and profitability targets are met
- Polished communication skills and comfortable in leading conversations with internal and external stakeholders
- Able to work independently and as part of a wider client service team
- Strong analytical skills
- You have a natural growth oriented and strategic mindset
- Flexible and able to navigate across multiple accounts and markets
- Up to 14 days of paid sick leave
- Up to 16 weeks paid parental leave
- Up to 25 days of paid vacation
- 401k Retirement Plan (employer contributions vested immediately)
- 11 paid holidays per year
- Medical, Dental, Vision, and Life Insurance
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