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Seasonal Hr Service Representative Bbw
Company | Bath & Body Works |
Address | Columbus, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Manufacturing,Retail |
Expires | 2023-07-25 |
Posted at | 10 months ago |
Description
- Answer benefit and payroll questions
- Assist with the greater HR team with data transactions and inquiries while documenting all calls in HR Direct call tracking system
- Engage Service Coordination Supervisor for issue resolution as needed
- Provide support to associates using the web application on-line to complete their transactions.
- Assisting all associates calling HR Direct to complete Personal data, Job data and Benefit-related transactions in HRAccess
- Coordinate with other functional groups within HR Direct as vital
- Provide a high level of functional support to callers needing assistance with ESS and MSS and store managers entering HR data transactions in store
- 1-2 years’ Service Center environment (call center) experience required, with HR, payroll, or benefits experience a plus
- Proficiency in Spanish and/or French (verbal and written) ideal
- Must be highly proficient in utilization on dual monitors and computer software and applications including Microsoft Office
- Ability to work in a team environment to achieve goals
- Excellent communication skills both written and verbal
- Solid attention to detail and accuracy
- Providing superb customer service to all customers
- Bachelor's Degree preferred, but not required
- Strive to Achieve Operational Excellence
- Observe, Engage & Connect
- Influence & Inspire with Vision & Purpose
- Build High Performing Teams for Today & Tomorrow
- Deliver Business Results
- Lead with Curiosity & Humility
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