Scheduler - Senior Care

Are you a highly organized and detail-oriented individual with exceptional scheduling skills? We are currently seeking a dedicated Scheduler to join our non-medical private duty company and efficiently manage caregiver schedules. As a Scheduler, you will play a critical role in ensuring that our clients receive the necessary care services by coordinating and optimizing caregiver availability.

Responsibilities

Scheduling and Coordination: Efficiently schedule caregivers based on client needs, caregiver availability, and geographic proximity. Coordinate and optimize caregiver schedules to ensure adequate coverage and timely service delivery. Respond to schedule changes, cancelations, and urgent requests promptly and effectively.

Communication and Collaboration: Maintain open lines of communication with clients, caregivers, and other team members to ensure seamless coordination. Collaborate with the Case Managers and other staff to understand client requirements and preferences, ensuring appropriate caregiver assignments. Provide clear and accurate schedule information to caregivers and clients.

Conflict Resolution: Handle scheduling conflicts or challenges professionally and diplomatically. Identify potential conflicts in advance and proactively work to resolve them. Communicate changes or adjustments in schedules to all affected parties promptly.

Documentation and Record-Keeping: Maintain accurate and up-to-date scheduling records using appropriate software or tools. Ensure all caregiver and client information, including contact details, preferences, and availability, is accurately recorded and easily accessible.

Quality Assurance and Compliance: Adhere to company policies and industry best practices related to scheduling and caregiver assignments. Maintain compliance with regulatory standards and guidelines. Regularly review and update scheduling protocols to enhance efficiency and quality of service.

Qualifications

• Knowledge of non-medical care services and regulations is a plus.
• Proven experience in scheduling, coordination, or a similar role.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent (required). Additional education or certification in healthcare administration or related field is a plus.
• Proficiency in using scheduling software or tools.
• Excellent organizational and time management skills.
• Ability to work well under pressure and adapt to changing schedules or priorities.
• Strong attention to detail and ability to multitask effectively.

Join our dedicated team and contribute to the smooth operation of our non-medical private duty company. We offer a supportive work environment, competitive compensation, and opportunities for professional growth. If you have a passion for organization and enjoy working in a fast-paced, client-centered environment, we would love to hear from you.

To apply, please submit your resume and cover letter outlining your relevant experience and qualifications. We thank all applicants for their interest, but only those selected for an interview will be contacted.

1776 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In-home senior care software: Clearcare, Wellsky, Caresmartz360