[Remote] Intake Specialist Jobs

Job Summary/Company: Sparks Group has partnered with a national firm searching for a REMOTE Intake Specialist who communicates with clients through text, email, and phone, gathers information about a legal campaign, and closes the intake process. Do you have call center experience and are looking for an immediate contract role? APPLY TODAY!

Candidates may set out of these locations: MD, DC, VA, FL, TX, TN, MA, MO, OH, NC, and OK. Equipment Provided by the Firm

Pay is commensurate with experience between $19-22/hr

Responsibilities:

• Meet expectations and quotas for completing texts, emails, and calls.
• Ensures all admission forms are properly signed and completed.
• Obtain pertinent information from clients courteously and professionally.
• Report client conflicts or process quality issues to the supervisor.
• Process client intake per protocols via text, email, and phone.

Qualifications/Background Profile:

• Experience with mass tort claims or sales experience is a plus.
• Minimum 1 year experience working as an intake agent in the legal industry.
• Ability to work independently in a high-volume practice and take initiative Home office or workspace with high-speed internet connection
• Ability to follow instructions and use critical thinking to screen potential claims with direction.
• Excellent verbal and written communication skills.
• Basic computer skills and proficiency in typing.

Qualified candidates should apply AND call Sparks Group at 202-292-2542 or email [email protected] for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protected veteran status.