Intake Coordinator - Healthcare Data Entry // Remote

Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seekingIntake Coordinatorsto remotely join our team!

WHY WORK AT LINCARE?

• Growth-An industry leader who continues to transform the way health care is delivered to our patients
• Benefits-Comprehensive benefits package with flexible options to fit your individual needs
• Culture-An inclusive, open and friendly environment focused on our associates and their success

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a seamless transition from the acute care setting to home care for our patients.

Responsibilities:

• Documents credit and cash co-payments made at location level
• Completes monthly re-verification of Medicaid recipients
• Once verification is complete and admission criteria is reviewed/approved by clinical staff, contacts referral source to notify of acceptance or denial of referral
• Verifies health insurance coverage using verification forms
• Prepares and manages paperwork and documentation for billing and collections
• Establishes relationships with licensed and certified nursing agencies to provide clinical nursing services to pharmacy patients
• Insurance benefit verification and coordination with nursing and pharmacy staff
• Inquires about case management, with authorization number and pre-certification
• Performs case management updates for changes in therapy and patient status
• Notifies patient or approved patient advocate and explains their financial responsibilities
• When needed, coordinates the discharge plan with the referral source/discharge planner, nursing agency when applicable, pharmacy, and patient/caregiver
• Facilitates intake process by procuring all patient information necessary to determine home infusion admission based on supportive clinical data, prescribed therapy, assignment of home infusion benefits, and following all patient acceptance criteria policies and procedures
• Obtains clinical documentation necessary for billing
• Establishes and maintains relationships with referral sources by receiving and processing intake information for potential patients who require home infusion therapy
• Identifies participating payers and contractual pricing agreements
• Resolves patient/payee issues in a timely manner
• Responsible for the intake of personal referrals
• Data-entry and updating patients' demographic information
• Obtains/maintains authorization numbers

Qualifications:

• Help with the training of employees
• Calculate figures and amounts in reference to frequency and doses dispensed
• Comprehend pharmacy prescription terminology
• Apply common sense understanding to carry out oral and written instructions
• Read and analyze documents such as patient orders
• Effectively communicate with co-workers and patients alike

Education/Experience:

• Experience with ICD-9 coding preferred
• College degree is desirable
• Maintain a current insurable driver's license
• 2-5 years of medical terminology, insurance verification, and/or medical services experience required
• High school diploma or equivalent
• 2-3 years of experience with home care, discharge planning, or insurance billing a plus
• 1-2 years of experience with home infusion preferred

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off
• Employee assistance program
• Employee discount
• Flexible spending account
• Tuition reimbursement
• 401(k)
• Health savings account
• Professional development assistance
• Dental insurance
• 401(k) matching
• Referral program
• Life insurance
• Vision insurance
• Health insurance

Schedule:

• Monday to Friday
• Day shift

Work Location: Remote