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Recruiting Interview Technology Support Associate

Company

Pfizer

Address , New York, 10017, Ny
Employment type FULL_TIME
Salary $62,800 - $104,500 a year
Expires 2023-06-28
Posted at 1 year ago
Job Description
Responsible for providing interview scheduling and related technology support to drive adoption and ensure a positive candidate experience
ROLE RESPONSIBILITIES
  • Partner with TA optimization team to understand process and technology updates and share common questions and errors to influence process design
  • Expedite flow of work and initiates follow-up when necessary.
  • Analyze data to provide insights and to identify areas for process improvement.
  • Develop expertise to serve as interview scheduling technology subject matter expert
  • Monitor interview scheduling activity and escalate issues that may impact candidate experience
  • Schedule interviews, leveraging interview scheduling technology, in support of field force expansion recruitment.
  • Assist Hiring Managers and recruiters with interview technology questions to ensure a positive interview experience and increased user adoption
  • Support achievement of GBS goals in 1) delivering operational excellence, 2) delivering exceptional customer service and 3) driving an exceptional culture for our colleagues
  • Participate in vendor meetings and support global implementation of new functionality and process solutions through testing and user feedback
Must Have
  • Strong organization skills, attention to detail and follow through to resolve issues
  • 2+ years of experience
  • Bachelor’s Degree or equivalent
  • Verbal and written fluency in English
  • Outstanding judgment and decision-making skills, excellent critical thinking abilities
  • Exceptional communication skills with an ability to respond with professionalism in verbal and written communications with all levels of the organization
  • Ability to handle and maintain sensitive and confidential information
  • Able to work in a fast-paced environment while meeting deadlines and executing responsibilities with minimal errors
Nice To Have
  • Graduate Degree
  • Experience delivering onboarding and talent acquisition services
  • Design thinking/ user experience design
  • Experience participating in process and user experience design
  • Project management experience
The annual base salary for this position ranges from $62,800.00 to $104,500.00. In addition, this position offers an annual bonus with a target of 7.5% of the base salary. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Salary range does not apply to the Tampa, FL location.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
People Experience
#LI-Remote #LI-PFE