Associate - Business Management - Technology

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

The anticipated salary range for this role is between $85,000.00 and $116,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

The Business Process Planning ("BPP") Group is currently seeking an individual with a high-energy level and a passion. The group’s purpose is to accelerate our organization’s rate of change by working with the stakeholders to identify current practices and process, explore opportunities for improvement. The primary responsibility of the Associate, Business Management - Technology role is to work closely with the Business Managers for the Chief Information Officer ("CIO") department to help facilitate the execution of the target operating model. This role will support both the SMBC Capital Markets, Inc. ("CM") and SMBC Nikko Securities America, Inc. ("Nikko") entities and will have a reporting line into the Head of BPP.

The objective of the Associate, Business Management - Technology role is to provide support to the Chief Information Officer ("CIO") department to help facilitate the execution of the target operating model. The role is also responsible for collaborating with various stakeholders on vendor management, reporting, dashboards and senior management level presentations aligned with the book of work for the Technology organization. The individual will be expected to work collaboratively across numerous areas/departments in an effort to help drive operational efficiencies. Key stakeholder engagement will be expected with the Front Office, Planning, Operations, Finance, Technology and Human Resources teams.

Role Objectives

• Provide vendor management support by working on SoWs, onboarding consultants, and other tasks
• Work closely with the CIO Business Manager to consolidate the CM and Nikko financial and headcount data / information into a single representation for senior management.
• Assist in the preparation and consolidation of monthly working papers for the CIO Business Manager for senior-level discussion
• Investigate and identify areas for improvements to the existing structure
• Effectively manage multiple projects/requests across the changing priorities of the various product areas and collaborate within multiple stakeholders where appropriate
• Assist in the preparation of HR/Recruitment reports specific to Technology Organization
• Support ad hoc projects as directed by the CIO Business Manager and/or Head of BPP
• Produce high quality workflow diagrams, documents, presentations and dashboards for reviewing key performance indicators

Qualifications And Skills

• Pro-actively identify and raise risks, issues
• High level customer service mindset with a commitment to supporting key stakeholders
• Proficiency with Word, Excel and PowerPoint, along with ability to quickly learn new programs and applications
• Advanced planning and organizing skills to deliver workload in timely manner
• Cross-functional team experience strongly recommended
• Detail-Oriented but does not lose sight of the big picture
• Strong organizational, oral and written communication skills with ability to communicate effectively with all levels of support and business partners
• Self-starter, Self-motivated, takes ownership, takes consultative approach in ambiguous business environment
• Forward thinker who seeks to improve business processes that deliver better services. Ability to creatively identify opportunities for process improvements

Additional Requirements

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC is an EO employer – M/F/Veteran/Disability. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at [email protected].