Receptionist/Cashier Jobs

Automotive Receptionist - Summary

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

Automotive Receptionist - Essential Duties

• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Communicates messages to the appropriate parties in a timely manner.
• Assists with clerical duties as requested.
• Other tasks as assigned.
• Types memos, correspondence, reports and other documents.
• Maintains a professional appearance.
• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Assists service customers during the morning and evening service rush whenever possible.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.

Marginal Duties

Assist other departments as needed.

Automotive Receptionist - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Receptionist - Education and/or Experience

• No prior experience or training required, but preferred.
• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Automotive Receptionist - Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Automotive Receptionist - Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Automotive Receptionist - Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Automotive Receptionist - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Receptionist - Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.