Qualitative Project Manager Jobs

Who are we?

LBR Insight is a full-service Qualitative Market Research company helping brands for the past 17 years understand unmet customer needs and develop insights to improve their creative development process. Our clients reach across the world and a wide range of industries with a specialization in healthcare and consumer goods. We are seeking a resourceful, passionate and driven Project Manager to join our team.

What do we value?

We value integrity and authenticity in the way you bring your whole self to our projects and clients. We value diversity and open-mindedness in thought, approach, demographics, or any number of variables. We value conversations and connection. We know that to understand an audience’s beliefs and motivations we need to do more than scratch the surface. Our ability to have real conversations with our research respondents, and unlock their unconscious thoughts, biases, and considerations, allow us to connect with each audience in a real and authentic way. We value relationships because listening and building empathy with our team, clients and research respondents is just what we do.

What does this role entail?

The Project Manager role will assist researchers with day-to-day management of our qualitative market research studies as well as various internal business initiatives. The Project Manager will ensure all projects are successfully completed on time and within budget while meeting and exceeding client expectations. This role is for a “do-er” with ample opportunity to grow into a “thinker” for the team.

The specifics of the role may vary from project to project but may include:

• Lead research recruitment with external vendors including securing pricing proposals, creating screeners, and managing the vendor and overall recruitment.
• Other project management duties as deemed necessary.
• Support client management activities and ensuring high level of client satisfaction.
• Manage internal business initiatives including client database, project status documents and organization as well as others as they arise.
• Join ongoing research to manage the technology (if we are hosting) or the platform tech (if we are using a hosting service), and to take notes for the moderator.
• Review reports/deliverables for team.
• Create LBR’s social media marketing calendar and execute social media posts to support business development and brand building efforts.
• Provide support for researchers as it relates to project setup, logistics, invoicing/contracts managing schedules/calendars, and final deliverables.

Why do we want to work with you?

You are curious about the “why” behind advertising and are not afraid of hard work. You are self-motivated, skilled communicator and love to be organized. You are a dedicated individual who approaches new tasks with enthusiasm and an eagerness to grow and learn. You are also collaborative, fast-moving, and comfortable with change. Last but not least, you are a committed team member, life-long learner, relationship-driven, and want to contribute to a winning team and growing organization. In addition to the above, some of your qualifications might include:

Education, Experience, Certification

• 1-3 years of project management experience in professional role (required)
• Experience working in an advertising or marketing role at an agency, or on the client-side or a market research role is a plus, but not required
• Experience and/or interest in managing and building client relationships a plus
• Bachelor’s degree with concentration in marketing, advertising, communications or psychology

Proven Skills & Abilities

• Ability to create and design social media assets
• Strong work ethic and client-oriented mentality and desire to learn and grow with the company
• Skilled in Microsoft Office Suite and Zoom required, Qualtrics and Squarespace a plus
• Effective communicator with strong oral/written communication skills who able to understand/interpret, clarify and confirm others’ communications/requests
• Strong organizational skills and attention to detail
• Familiarity and experience with online market research
• Good interpersonal skills, collaborative and ability to work with a team
• Familiarity with prioritizing tasks and managing deadlines in a fast-paced environment
• Self-motivated individual who takes initiative on new or potential projects and approaches work with flexibility and agility

Physical & Logistical Requirements

• Suitable remote work environment including reliable high-speed internet and phone
• Flexibility to travel on an as needed basis
• Work East Coast hours

Why do you want to work with us?

We are a leader in our field and we care not just for our clients, but our people as well. We are a small but incredibly friendly and knowledgeable team. The Project Manager role includes the following compensation and benefits:

• Competitive compensation as well as annual bonuses
• Monthly health insurance stipend
• SIMPLE IRA account and employer contribution matching up to 3%