Project Manager, Marketing Operations (Hybrid)

Now Brewing – project manager, Marketing Operations! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

This position contributes to Starbucks success by partnering with assigned businesses within Marketing to support program and agency management as part of the team responsible for cross-functional marketing execution from planning through delivery. You approach project management with internal business partners and external agencies as art as much as science, with ability to bring projects over the finish line through cross functional team collaboration and understand the importance of strong partnerships across teams as a vital means to do so. The ideal candidate to fill this role is equal parts strategic thinker, problem solver, creative confident, logical task-master and collaborative team member.

Leveraging Your Previous Experience, We Will Enable You To

• Understand the essential dynamics, strategies and drivers of assigned business units in order to provide value-add counsel on overall marketing and communication strategy and execution.
• Facilitate successful marketing kickoffs to ensure creative teams receive comprehensive briefings to efficiently initiate work.
• Develop and manage strong relationships across all assigned businesses and teams to support flawless execution of campaign work and optimize processes to further meet/exceeds Starbucks standards.
• Apply marketing capabilities/instincts as consult through requirements, strategies and opportunities for innovation across Starbucks paid/owned/earned channels
• Serve as project management support for highly complex and visible seasonal marketing campaign work and facilitate cross functional team(s) to manage programs or projects through entire process from kickoff to completion.
• Influence processes for improving business planning, cross functional communication, work integration and teamwork between partners from cross-functional departments to achieve KPIs.
• Partner with cross functional teams to track success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives.
• Monitors and at times leads project or program schedules, progress and costs to ensure that expected results are delivered on time and within budget, with the ability to solution through ambiguity, anticipate and mitigate challenges and escalate risk when necessary to successfully gain alignment on best path forward

We’d Love To Hear From People With

• Ability to balance multiple priorities and meet deadlines
• Strong problem-solving and analytical skills
• Requirements gathering and analysis 3-5+ years
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to lead complex program and project efforts to completion 5+ years
• Experience with creative project management in digital marketing channels (email, app, web)
• Project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources and communications 5+ years
• Some exposure to campaign planning and execution in the social and paid media spaces
• Ability to define objectives, scope and resources for projects extending beyond a department or business unit
• Ability to establish cross functional, collaborative relationships with business partners, and lead cross functional team 5+ years
• Managing complex multiple mid-sized projects 5+ years

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].