Project Management Office Supervisor

Initial Review Date: 08/29/23*

• Any complete applications received after the review date will only be forwarded to the hiring committee at their request. In addition, this position will become Open Until Filled after the initial Closing Date. Any complete applications received while the position is Open Until Filled will be reviewed by the hiring committee only upon committee request.

Starting Salary: $11,609.01 (per month) plus benefits; Salary Grade: C4-79

Full Salary Range: $11,609.01 - $15,548.54 (per month)

The Foothill-De Anza Community College District is currently accepting applications for the supervisor position above.

The Foothill - De Anza Community College District does not have a remote work policy. All employees are expected to be available to work in person and on-site per the requirement of the department.

Foothill – De Anza Community College District Mission Statement:

The mission of the Foothill-De Anza Community College District is student success and educational excellence. The district and its colleges provide access to affordable, quality educational programs and services that develop a broadly educated and socially responsible community that supports an equitable and just future for California and the global community. Every member of our district contributes to a dynamic instructional and learning environment that fosters student engagement, equal opportunity, and innovation in meeting the various educational and career goals of our diverse students. Foothill-De Anza is driven by an equity agenda and core values of integrity, inclusion, care for our students' well-being, and sustainability.

JOB SUMMARY

The California Virtual Campus (CVC) is a state-wide online education initiative to help students reduce time to graduation or transfer through centralized access to high-quality online courses and programs across the California Community Colleges (CCC). The CVC includes a state-wide online learning technology ecosystem, course exchange, common learning management system, faculty professional development, and an overall focus on increasing equitable outcomes for students. The CVC is operated by the Foothill - De Anza Community College District on behalf of the California Community Colleges Chancellor’s Office as the recipient of the state-wide Online Education Initiative (OEI) grant. Composed of high-quality online courses, resources for students, and educational technologies, the CVC represents a comprehensive and collaborative program that increases the opportunity for higher education degree attainment in California.

The CVC Exchange, located at cvc.edu, includes a student-centered, searchable catalog of online courses and programs across nearly 90 California Community Colleges, and is rapidly growing. Typically, students utilizing the CVC Exchange are searching for an online course not currently available at their home college or are searching for a fully online program of study. The product is currently comprised of SaaS vendor products and API-based data integration with individual CCC districts. The system enables a growing number of CCC students to register, without completing a new application, in available online courses outside of their home colleges, while also integrating financial aid, payment and credit transfer between colleges.

This position serves as the lead for systemwide technical implementation of the CVC Exchange (including but not limited to Home College readiness, Teaching College integration, resolving production issues and errors, and ongoing deployment of feature enhancements per the product road map). This includes ensuring adherence to established project management frameworks and methodology, change management protocols, effective communication with internal and external stakeholders, and resolution of technical and programmatic issues as escalated by the CVC team. Additionally, under the direction of the Director for Information Technology, this position will supervise and ensure successful vendor and CVC team operations, coordinate functions between vendor SaaS providers, and oversee CVC employees, contractors, and consultants in their respective assignments.

This position is expected to work primarily remotely; however, periodic travel to the district, State Chancellor’s office, or other locations may be required to meet program needs. Office space at the Foothill – De Anza Community College District site may be provided at the discretion of the Executive Director. Most work is completed using videoconferencing, telephone, and collaborative tools such as Zoom, Slack, G-Suite, Office 365, and similar technologies.

DEFINITION:

Under the direction of an assigned ETS Director this position will provide leadership and supervision to a group who is responsible for developing and implementing information technology initiatives that support the strategic objectives of the District. Establish and maintain the policies and procedures for project management methodology and defining, testing, and installing information technology initiatives based on the user-defined business requirements. Provide an effective liaison between the functional departments, the ETS service departments, and key user groups, as well as external vendors providing IT services.

DISTINGUISHING CHARACTERISTICS:

• Technical understanding and flexibility to learn new technology.
• Ability to develop and motivate staff.
• Knowledge and experience with project management methodologies.
• Working under tight deadline and pressure.

EXAMPLE OF DUTIES AND RESPONSIBILITIES:

Depending upon assignment, duties may include, but are not limited to, the following:

• Counsel employees; address performance problems through corrective disciplinary action; suspend and/or terminate personnel according to established policies and procedures.
• Actively pursue issue resolution, and communicate project status/issues to functional users, stakeholders and operational management.
• Approve monthly time and attendance records and approve requests for time off and additional time worked, including any overtime worked and compensatory time worked/taken.
• Prepares job descriptions, identifies staffing needs, provides general directions, assigns specific tasks and responsibilities, evaluate and mentoring staff.
• Continually monitors individual staff and contractors to insure meeting of specific deadlines.
• Plan, coordinate and arrange for appropriate training for assigned personnel; develop and initiate departmental activities, orientations and in-services to review policies and procedures of the program, the College and changes on State regulations.
• Coordinates and actively participates in all stages of project development including research, design, programming, testing and implementation; interacts with different level of technical staff in every stage of the project development.
• Provides supervision and guidance to the Project Management Office coordinators, system administrators, programmer analyst and database coordinators.
• Oversees various systems/applications projects with different complexity, cost, time-constraints, internal and external staffing, and resources including software and hardware.
• Interview, select and hire employees; supervise, assign, direct and schedule work activities; explain how duties are to be carried out.
• Performs other related duties of a comparable level as required.
• Evaluate the performance of assigned personnel; effectively communicate how the performance of duties will be measured; recommend promotions and rewards for service.
• Perform/organize user acceptance testing. Prepare project status reports for Senior Management.
• Track and fully document changes to functional and business specifications during project development, complete the full project documentation and knowledge transfer to Business Continuity Group after project’s completion.
• Address and resolve a wide variety of concerns and complaints; adjust grievances; recommend transfers and reassignments.

EMPLOYMENT STANDARDS:

Knowledge of:

• Understand and proficient in knowledge of Information technology.
• Application team development environment.
• Oral and written communication skills.
• Project management, Interpersonal skills using tact, patience and courtesy.
• College operations.

Ability to:

• Communicate effectively both orally and in writing.
• Meet schedules and time lines.
• Establish and maintain cooperative and effective working relationships with others.
• Interact both orally and in writing with functional users and technical staff.
• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• Manage the schedule of both software and hardware staff

MINIMUM QUALIFICATIONS:

• Three (3) years of combined experience of:
• Five (5) years of combined System Analysis, Programming and Project Management.
• Ten (10) years of professional IT work experience.
• Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• Any combination equivalent to a BA/BS of a relevant field (Computer Science/IT/Business) or equivalent.

• JAVA, PL/SQL, PHP, SHELL SCRIPTING.
• Database Technology and Software Development Life Cycle.
• Unix/Linux, Web Development and Data Center Operations & Management.

Preferred qualifications

• Three (3) years of Banner/Oracle experience.
• Familiarity with the latest Project Management best practice and Management Tools.

WORKING CONDITIONS:

Environment:

• Office environment.

Physical Abilities:

• Hearing and speaking to exchange information in person and on the telephone.
• Lifting, carrying, pushing or pulling objects up to 20 lbs.
• Vision to read various materials.
• Dexterity of hands and fingers to operate a computer keyboard.
• Standing for extended periods of time.
• Bending at the waist, kneeling or crouching.

APPLICATION PACKET:

• A current resume of all work experience, formal education and training.
• A District on-line application on http://hr.fhda.edu/careers/. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.
• A cover letter addressing your qualifications for the position.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our “Applicant Information” to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html

CONDITIONS OF EMPLOYMENT:

Position: Full-Time, Grant Funded, 12-months per year

Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement.

The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:

Employment Services

Foothill-De Anza Community College District

12345 El Monte Road

Los Altos Hills, California 94022

Email: [email protected]

http://hr.fhda.edu/