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Company | Pinnacle Group, Inc. |
Address | West Menlo Park, CA, United States |
Employment type | CONTRACTOR |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-17 |
Posted at | 9 months ago |
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- Localization Project Coordinator
- Plan and manage localization schedules, collaborating cross-functionally with other Localization Program Managers, Vendor Managers, Localization Vendors and Linguists to define requirements and manage timelines.
- Use and navigate proprietary CMS and Project Management tool independently to kick off translations requests to proprietary CAT tools.
- Analyze current pain points in workflows and tools, provide suggestions for improvements and pilot implementation of new processes.
- Support the Localization Program Management team with execution on a variety of projects, mostly for Product UI, Marketing and Support content.
- Set-up, submission and monitoring of translation requests through proprietary CMS and Project Management tools and follow through in proprietary CAT tools.
- Ensure content is translated on time and tested appropriately and follow up with Localization Vendors.
- Brief linguists by providing them with documentation and context and escalate questions about the UI/content to Localization PMs or Engineers.
- Validate quality of reports to ensure accurate and complete data logging
- Validate and escalate i18n bugs, and work with engineering teams to ensure timely fixes before a feature launch by following platform release schedules.
- Monitor and address feature-specific queries from testers and linguists
- Effectively communicate with technical and non-technical stakeholders, across multiple business units, by setting clear expectations for stakeholders and localizers. Communicate instructions in a clear and timely manner. Provide reference material and support for the localizers to ensure they are in the best conditions to produce high quality content.
- Create QA test plans and ensure complete coverage of end-to-end UI flows during testing
- Make independent decisions and work well under pressure in the face of ambiguity and aggressive deadlines.
- Experience in managing localization projects from planning to launch
- Demonstrated knowledge of internationalization and localization standards and best practices
- Demonstrated understanding of mobile operating systems
- Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
- Strong technical problem-solving and bugs investigation skills
- Experience working with remote teams in different time zones
- Ability to communicate cross-functionally to diverse stakeholders
- Relevant experience in software localization, localization program management or management of localization technology solutions
- Experience with SQL
- Understanding of localization needs and challenges for RTL, Indic and African languages
- Experience with localization platforms, file formats and CAT tools or any similar in-house localization tools and platforms that manage and/or automate the translation workflow
- WhatsApp is a fast, simple and reliable way to talk to anyone in the world.
- It's a simple and secure way to share your favorite moments, send important information or catch up with a friend.
- WhatsApp helps people connect and share no matter where they are in the world.
- WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are.
- Languages are key to the Localization team’s mission to “Make each user feel like WhatsApp is built for them”.
- Client team strives to make sure WhatsApp feels like a local product, by ensuring it’s available and high quality in up to 60 languages.
- More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.
- As a Localization Project Coordinator, candidate will help deliver a great user experience to Client’s international audience, candidate will gain experience and make an impact in a fast-growing organization.
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