Professional Relations & Events Manager

Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
Description

Position Overview

Shockwave Medical is committed to supporting the clinicians that use our products with a robust offering of educational programs. This front-line role works to impact clinicians and the patients they serve by planning and executing educational events and programs, both in-person and virtual. This exciting role will collaborate closely with faculty members as well as internal partners in education, marketing, and sales. In addition to managing events, you will have the opportunity to support internal processes like HCP engagements, CEU/CME programs, and/or educational grants. This position can be performed remotely and will report to the Associate Director, Professional Relations and Operations. Ideal candidate will live in close proximity to a major airport, including Chicago, Minneapolis, St. Louis, Denver, Seattle.
Essential Job Functions

• Identify and contract with vendors.
• Generate regular reporting and dashboards to track educational event activity and effectiveness.
• Balance simultaneous projects, manage multiple stakeholders, and establish and maintain relationships with both internal and external stakeholders
• Own the planning and execution of high impact peer-to-peer educational events for our customers. Examples of events include local speaker programs, national education programs, HQ based programs, fellows programs, and conference-based educational events.
• Deliver excellent customer experience for clinicians and ensure strong communication with internal stakeholders, resulting in above benchmark customer feedback.
• Ensure the company upholds the highest standards of compliance, using various software platforms to track and report on your events.
• Support the meetings that you plan, including in-person travel and facilitation of virtual events using different software platforms.

Requirements

• Ideal candidate will live in close proximity to a major airport, including Chicago, Minneapolis, St. Louis, Denver, Seattle.
• 5+ years event planning experience or related work experience. Prior experience planning and executing education events in the medical device space is preferred.
• Ability to meet customer needs while operating in a highly regulated environment with strong respect for process and compliance.
• Bachelor’s degree required or equivalent experience.
• Experience with CRM & Event Management platforms such as CVENT, Salesforce, Speakcore is desired.
• Some travel is required.
• Ability to build successful partnerships with the sales force, develop relationships with internal stakeholders.
• Effective communication skills with all levels of management and organizations.
• Highly organized and strong project management skills with attention to detail and accuracy.
• Ability to work in a fast-paced environment, managing multiple priorities.

Market range - $85,000 - $110,000. Actual compensation dependent on skills, experience and location.
Benefits
Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:
Core Benefits: Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance
Perks: ESPP, Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards
EEO Employer