Sales Manager Jobs

Date Originated: December 2016
Location:
Reports To: General Sales Manager
Supervises: Sales Staff, Closers
Summary: This position contributes to the success of the dealership by successfully achieving sales goals and objectives relevant to the components of the dealership strategic plan.
Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the following.
Increase sales volume and market share
Deliver an exceptional customer experience and maintain high customer satisfaction
Hire, train and mentor sales staff
Create monthly advertising plans based on manufacture incentives and available inventory
Determine monthly and annual forecasts in terms of unit sales and gross profit
Conduct sales meetings on a daily basis to review the prior day's business and determine each day’s action plan using our CRM tool
Establish sales objectives and plans for achieving them with each salesperson
Display and merchandise new and used vehicle inventory on the lot
Maintain training certification for each Manufacturer
Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education – High school diploma or the equivalent is required and a college degree is preferred with at least 3 - 5 years of equivalent/relevant work experience in a dealership sales environment.
Additionally, sales managers need to be comfortable managing people.
Required to understand and keep abreast of the federal, state, and local regulations that affect their operations, and comply with these regulations.
Must have strong communication skills to deal with customers, employees and vendors.
Must be able to work extended hours, evenings, holidays and weekends.
Must demonstrate the ability to read, write and communicate the English language.
Valid Driver’s License and proof of insurance are required.
Must have a clean driving record and be able to pass an MVR and background check.
Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.
Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on airplane travel) in an office/industrial environment
Manual dexterity to perform data entry functions
Ability to bend, pull, stoop and reach to perform functions
Ability to lift 25-30 lbs.
May be exposed to heat, fumes, noise, and humidity, etc.
Must have the cognitive and mental capacity to perform essential job functions
Must be able to communicate effectively orally and in writing
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone
The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Martin Automotive Group/Glendora Chevrolet reserves the right to revise or change job duties and responsibilities as the need arises.
Martin Automotive Group/Glendora Chevrolet is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status or on the basis of disability.
Approved By: ___________________________________ Date: _____________________
Reviewed By Employee & Manager:
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