Product Growth Manager, Emea

What to Expect
Tesla’s mission is to accelerate the world’s transition to sustainable energy. Residential Energy products are a critical component of this mission to generate, store and consume sustainable energy. With Solar Panels, Solar Roof, Powerwall, and home charging products working together in the residential ecosystem. The Product Growth team is the ‘voice of the customer’ and is responsible for the Owner and Installer experience and sales/installer growth. What You’ll Do

• Own an experience metric: Be responsible for key metrics such is installer contact rate, average handle time and installer satisfaction on the product scorecard which will guide business priorities.
• Product Roadmap: Manage a roadmap of features and hardware changes in key areas, minimizing the number of support touchpoints for customers and improving the quality of support provided to customers and installers. This includes writing technical specifications for engineering teams, managing the schedule and performing user acceptance testing.
• Land the Launch: Ensure that the impact of software changes is being realized by all stakeholders by delivering training, measuring, gathering feedback, and providing visibility for engineering teams.
• Drive Cross Functional Alignment: Work across engineering teams to deliver value in the form of new features and improved experiences.

What You’ll Bring

• Be able to demonstrate a ‘customer first’ mentality and empathy with owners and installers.
• Strong communication, presentation, and organizational skills
• Bachelor's degree in engineering or technical discipline
• A familiarity with data products and analytics, Python, SQL or similar.
• Technical understanding of energy products such Solar Inverters, Battery Storage and Vehicle Charging.

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation
$80,000 - $264,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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