Principal, Relationship Management Jobs

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of VP to join our Relationship Mgmt team in Alternatives Asset Servicing. This role is located in New York , NY-- Hybrid

In this role, you’ll make an impact in the following ways:

• Ensures client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.) Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank. In some regional/local markets may manage relationships with regulators directly.
• Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
• Typically recommend product/service enhancements internally in order to fill underserved client interests and recommend product/services directly to the client. Recommend areas for firm thought leadership efforts based on client feedback and may deliver thought leadership feedback both internally and externally to clients.
• Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction. Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings. Continually evaluate client needs and ensure sustained client engagement.
• Independently develops the strategic plan for managing and growing existing client relationship, with a focus on revenue retention. Responsible for achievement of organic, incremental growth (revenue, asset) goals and overall relationship profitability within assigned client portfolio. Develop, track and report on relationship strategy/results for assigned client portfolio. Contribute to the development of team/unit metrics, dashboards and roadmaps. Assigned clients are key to the team’s achievement of its goals and objectives.
• Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives. Consult with clients on their strategic vision and how the firm can help them achieve that vision.
• Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model. Promotes firm services/product offerings that solve client challenges and achieve account growth. May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm.

To be successful in this role, we’re seeking the following:

• Minimum Bachelor's degree in business or a related discipline, or equivalent work experience required;
• 7-10 years in Relationship Management, Sales, Business Development, Consulting in the Financial Services industry; experience with buy-side clients (e.g. Hedge Funds, Private Equity, or Real Estate)
• A good understanding of the relevant marketplace, competitive landscape and industry drivers
• Demonstrate track record in exceeding sales or growth targets; cross sell of solutions;

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• Bloomberg’s Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score
• CDP’s Climate Change ‘A List’
• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion

Our Benefits

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $98,000 and $21,600 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.