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Customer Relationship Management Analyst Jobs

Customer Relationship Management Coordinator
By Hublot At Miami, FL, United States
Knowledge and experience of the luxury market
Excellent managerial skills in culturally diverse work environment
Create analytics to develop and launch suitable digital marketing initiatives in partnership with Sales Performance and CRM Manager and Marketing team.
Manage client gifting programs in collaboration with Trade team
Relationships focused: collaborative, partnering and influencing skills
Strong communication skills, and able to share the vision to inspire and engage
Customer Relationship Management Manager
By HireMinds At Greater Boston, United States
5+ years experience in email marketing, hands on experience with customer journey orchestration technologies is a plus.
Expertise in customer marketing email, SMS, and push campaigns, including onboarding, education, cross-sell, and customer life cycle.
Experience implementing internal systems into customer communications channels.
Advanced knowledge of Relational Databases
Demonstrated experience/ability leveraging segmentation tools.
A passion for identifying key insights about our customers, and experience translating insights into clear marketing briefs.
Customer Relationship Management Business Analyst
By XPR Soft Inc. At United States
- Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
- Collaborate with stakeholders to understand business needs and translate them into clear and actionable Salesforce requirements.
- Create detailed documentation of business requirements, process flows, and solution designs.
- Proven experience as a Salesforce Business Analyst, preferably 5 years of hands-on experience.
- Salesforce certification(s), such as Salesforce Administrator or Salesforce Certified Business Analyst, is a plus.
- Proficiency in documenting business requirements, process flows, and solution designs using industry-standard tools.
Director Customer Relationship Management
By Crescent Solutions At Beverly Hills, CA, United States
Strong knowledge and hands-on experience with CRM, MarTech, and AdTech implementations and integrations.
Dive deep into CRM, MarTech, and AdTech architecture, understanding their functionalities and capabilities.
Create functional requirements as an input to application design.
Collaborate with internal teams, including Sales, Marketing, IT, and Operations, to understand business requirements and translate them into effective architectural solutions.
5+ years of experience with CRM systems – Salesforce, Microsoft Dynamics, Oracle, and/or SAP.
Proficiency in analyzing complex business requirements and translating them into architectural solutions.
Data Analyst (Customer Relationship Management)
By ENDEAVORS At , San Antonio, 78249, Tx

**** This position is a Remote position ****

Senior Manager Customer Relationship Management
By DHL eCommerce, At United States
3 to 5 years of Customer Service or Account Management experience
Excellent stakeholder management skills at all levels of organization including executive management
Effective decision-making and change-management skills
Strong project management and organization skills
Lean/ Six Sigma (First Choice) experience and/or certification desired
Deploy account strategy and tactical plans for customer portfolio, aligning with the Regional Sales Manager (RSM).
Customer Relationship Management Specialist
By Dr. Rewire At Crystal Lake, IL, United States
·Manages day-to-day administration and management of the CRM platform.
·Establishes and maintains scalable processes to ensure best practices in campaign and lead management.
·Establish and maintain scalable processes that ensure best practices in campaign and lead management.
·Provides technical support for day-to-day operations, infrastructure, and configuration management.
·CRM System Administration and Management -
·Must have advanced knowledge and experience in the following:
Customer Relationship Management Specialist
By CustomerTrax CRM At Minneapolis, MN, United States
Demonstrated excellent written and verbal communication skills with proven client-facing experience.
2+ years of experience managing software implementation, workflows, delivery, and integration projects at a SaaS, CRM or Marketing company .
Strong documentation skills with the ability to create process and systems documentation in a clear, concise, and precise manner.
Experience with paperless processes or e-Sign (Electronic Signature) workflow solutions.
Highly organized with the ability to prioritize quickly and redirect resources when needed by customers and/or internal requirements.
Experience in CRM systems, SaaS, software implementation or a fast-growing startup is preferred.
Customer Relationship Management Specialist
By Opus Management Group At United States

We are looking for a CRM agent to manage and optimize apartment leasing remotely. This job will entail both apartment leasing and marketing. Graphic Design is a plus!

Customer Relationship Management Specialist
By SCS At Atlanta Metropolitan Area, United States
 Experience in the set up and management of cloud based CRM platforms, ideally HubSpot
 Complete management of HubSpot CRM integrations for SCS clients
 Contact list management and report creation support
 Analytical skills suitable to campaign measurement and knowledge of key marketing campaign metrics
 Logical thinking, comfortable with data management
 Create and manage landing pages, forms, workflows, email campaigns, including the template
Customer Relationship Management Administrator (Crm)
By inlinefence At Tukwila, WA, United States
Knowledge and understanding of CRM systems' operations
Experience in supporting and administering CRM systems and their users (communication, reports and dashboards, Process Builder, system integrations)
Knowledge of the Russian language is a big plus
Knowledge of CRM solution implementation methodologies
Ability to manage connections between departments in CRM
Skill in building analytical reports
Customer Relationship Management Coordinator
By 24 Seven Talent At Greater Minneapolis-St. Paul Area, United States
OTHER RESPONSIBILITIES, AS ASSIGNED (20%)
• Ad-hoc responsibilities as needed to support the Digital Marketing team
• Strong project and program coordination skills.
• Keen attention to detail and exceptional QA skills.
• Strong writing, proofreading and interpersonal communication skills.
• Excellent organizational skills and ability to juggle multiple tasks on deadline.
Customer Relationship Management Manager
By ba&sh At New York, NY, United States
CRM manager – permanent position
- 3+ years’ experience in CRM and Omnichannel environment.
- Extensive knowledge of Salesforce Marketing suite is required.
- Knowledge of Google Analytics and Excel is required.
- Knowledge of French is a plus.
- Knowledge of SQL basics and Tableau is a plus.
Customer Relationship Management Business Analyst
By ANJ STAFFING At Houston, TX, United States
3 or more years of experience in MS Dynamics 365 CRM
Current Dynamics 365 implementation and support experience.
Dynamics 365 CRM Business Analyst Lead
Client Relationship Management - Analyst/Associate
By Brookfield Asset Management At New York, NY, United States
In conjunction with Communications and Project Management Teams, help coordinate road shows, conferences, and investor meetings
2-5 years of relevant working experience in the financial services industry; property, infrastructure, private equity or alternative asset funds knowledge
Strong investment and financial analytical capabilities and investment reporting experience
Client Relationship Management Analyst / Associate
Post graduate studies in finance such as CFA, MBA, or CA/CPA a plus
Highly proficient in Microsoft Office (Word, PowerPoint, and Excel), experience of Salesforce a plus
Director Customer Relationship Management
By Neon Search At New York, United States
Strong analytical and project management skills required; comfortable preparing and delivering reports for stakeholders.
Proven success in working with creative and media planning agencies using strong briefing, project management, creative development, data management.
Identify and prioritise opportunities to improve the customer engagement and experience across all touchpoints.
Experience in customer experience, CRM, or a related field from a luxury fashion background.
Experience in multi-channel and discipline communication touch points that drive retention and educate customer acquisition.
Understand the potential of their customer database and drive revenue to meet ambitious revenue growth plans.
Fx Relationship Management Analyst
By Brown Brothers Harriman At Jersey City, NJ, United States
Assisting with relationship management and business development efforts
Management Reporting: Pipeline coordination, reporting and assistance with analysis in Salesforce
2 to 3 years of relevant work experience
Experience with Salesforce is a plus
Strong communication skills and writing ability
Strong client service skills both externally and internally
Customer Relationship Management Specialist
By Grant Cardone Enterprises At Aventura, FL, United States
3-5 years of experience in CRM management.
Excellent project management skills with the ability to handle multiple projects simultaneously.
Proven work experience as a CRM Manager or in a similar role.
Proficient in data management and data-driven decision-making.
Manage the end-to-end implementation, configuration, and customization of the CRM system (e.g., Salesforce, HubSpot, or similar platform).
Collaborate with cross-functional teams, including sales, marketing, and customer service, to define CRM requirements and align business objectives.
Customer Relationship Management Analyst
By iShift At Arizona, United States
Bachelor's degree in Computer Science, Information Systems Management, or a related field.
Familiarity with DevOps/release management processes.
Collaborate with stakeholders to gather and analyze business requirements, translating them into practical process solutions within the CRM landscape.
Facilitate the business's understanding of system capabilities.
Offer guidance on test plans, test cases, and test scripts, ensuring comprehensive coverage of CRM functionality for required business processes.
Minimum of 2 years of experience in CRM system configuration, including validation rules, flow, and security controls.
Customer Relationship Management Business Analyst
By Turnberry Solutions At Philadelphia, PA, United States
Understanding of how CRM systems handle customer lifecycle management for sales, marketing, and service processes.
Facilitate regular communication including status updates and finding the right people to answer questions and clarify requirements.
Ability to navigate multiple personalities and sometimes contradictory ideas during requirements gathering and analysis.
Software experience in the MS Office Suite, Rally PPM, and Enterprise CRM (Salesforce, Dynamics, etc.).
Three or more years Business Analysis experience in a Scrum or similar Agile team environment.
Participate in sprint planning meetings to provide insight into work in progress, backlog efforts, impediments & risks, etc.

Are you looking for an exciting opportunity to use your analytical skills to help drive customer success? We are looking for a Customer Relationship Management Analyst to join our team and help us create meaningful relationships with our customers. You will be responsible for analyzing customer data, developing customer segmentation strategies, and creating customer engagement plans. If you are passionate about customer success and have a knack for data analysis, this could be the perfect job for you!

Overview A Customer Relationship Management (CRM) Analyst is responsible for managing customer relationships and providing customer service support. They analyze customer data to identify trends and develop strategies to improve customer satisfaction. They also work with other departments to ensure customer needs are met. Detailed Job Description A Customer Relationship Management Analyst is responsible for managing customer relationships and providing customer service support. They analyze customer data to identify trends and develop strategies to improve customer satisfaction. They also work with other departments to ensure customer needs are met. They are responsible for developing and implementing customer service policies and procedures, as well as providing customer service training to staff. They also monitor customer feedback and provide reports to management. Job Skills Required
• Excellent customer service skills
• Strong analytical and problem-solving skills
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
• Knowledge of customer relationship management software
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or a related field
• At least two years of experience in customer service or customer relationship management
• Knowledge of customer relationship management software
Job Knowledge
• Knowledge of customer relationship management software
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service metrics and analytics
• Knowledge of customer service trends and best practices
Job Experience
• At least two years of experience in customer service or customer relationship management
• Experience in customer relationship management software
• Experience in customer service training
• Experience in customer service metrics and analytics
Job Responsibilities
• Develop and implement customer service policies and procedures
• Analyze customer data to identify trends and develop strategies to improve customer satisfaction
• Monitor customer feedback and provide reports to management
• Provide customer service training to staff
• Work with other departments to ensure customer needs are met
• Respond to customer inquiries and complaints in a timely manner