Patients Rights Advocate - Behavioral Health

About The Position

Riverside University Health System has an opportunity for a Patients Rights Advocate for the Behavioral Health Department. This position is full-time and travel to 5 designated locations throughout Riverside County is required.

The Patients Rights Advocate will be tasked to ensure that mental health consumers are informed of their rights and advocate on behalf of mental health consumers. The incumbent will provide training regarding patients' rights to mental health treatment staff; monitor mental health facilities for patients' rights compliance; and do other work as required.

Meet the Team!

The Riverside University Health System Behavioral Health, Riverside University Health System is here for you when you or someone you love is in need of help to achieve and maintain a life of whole health wellness, and recovery. Can you see yourself here?

Examples Of Essential Duties

Ensures that incoming patients and residents are notified of their rights; provides information to consumers concerning patients' rights through direct training, sessions, patients' rights handbooks and pamphlets, and posting the list of patients' rights in all mental health facilities.

Receives, investigates, and resolves patient complaints concerning the violation or abuse of rights; advocates on behalf of patients unable to register a complaint; represents consumers during "probable cause hearing" procedures; obtains, compiles, and submits to the State Patients' Rights Office, statistical data regarding the denial of rights.

Assists consumers with obtaining public benefits; Acts as a consultant to mental health professionals concerning patients' rights; trains staff in mental health facilities regarding patients' rights laws, regulations, and policies; assists mental health facility administrators with patients' rights policy development; provides training and consultation to mental health constituency groups; attends mandated Patients' Rights training conferences.

Monitors mental health facilities, services, and programs for compliance with patients' rights statutes and regulations.

Minimum Qualifications

Experience:One year of experience providing consumer directed services in a mental health agency/organization which must have included at least one of the following: Representation at administrative due process hearings for adults and/or adolescents; interviewing and counseling. Provide information and appropriate referrals to service recipients; investigation and assessment of complaints and screening for legal problems.

Knowledge of: California civil commitment laws, regulations; mental health programs and services available to the community and their functions; principles of interviewing; patients' rights in institutional and community facilities; service rights of persons receiving mental health services.

Ability to: Learn the rights of patients in mental health institutional and community facilities; learn advocacy ethics and principles; learn civil commitment statutes and procedures; investigate and assess complaints and screen for legal problems; represent consumers in "probable cause hearing" procedures; prepare and deliver group presentations; establish and maintain effective working relationships with mental health consumers, treatment staff, and community organizations; communicate effectively in oral and written form.

SUPPLEMENTAL INFORMATION

What's Next?

This recruitment is open to all applicants.

Applicants who are current County of Riverside's Riverside University Health and/or County of Riverside employees may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Include relevant work experience details on your resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here ( Download PDF reader ).

Proof of Education

If using education to qualify, upload a copy of your education documents (degree/transcripts) to your Government Jobs profile when you apply. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

For more information regarding the position, please contact the recruiter Mary Miller at 951-955-3454 or via email at [email protected] .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at [email protected] or toll-free 1-855-524-5627.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contr ibution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.

A new member is defined as any of the following:

• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to [email protected] or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual)

0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.