Program Manager Sr. (Behavioral Health)

Posted Date

7/27/2023

Department(s): Behavioral Health Integration

Reports to: Manager Behavioral Health

FLSA status: Non-Exempt

Salary Grade: M - $85,000 - $141,086

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, August 9, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

About CalOptima Health

CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community’s health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County’s best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay!

About The Position

The Program Manager Sr (Behavioral Health) will be responsible for the management of new program development and integration, which includes coordination, implementation and successful execution of multiple behavioral health (BH) programs and initiatives. The incumbent will work under the direction of the Manager, Behavioral Health and other Behavioral Health Integration (BHI) department leadership to support new BH initiatives and regulatory requirements for CalOptima Health. The incumbent will participate in cross-functional workgroups, projects and other assignments in the BHI department including those relating to department efficiency to ensure department strategic objectives and initiatives are met.

Duties & Responsibilities

• Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.
• Assists with the collection, monitoring and analysis of BH program implementation, quality indicators and activities.
• Leads program and project development activities for various BH programs and initiatives.
• Coordinates with external stakeholders related to projects and/or programs.
• Creates and updates project plans, develops and maintains process flows, maintains project related materials (e.g., action plans, intervention logs, tracking and trending) and other project related tasks as necessary.
• Collaborates within the team and larger BH business department in the review and development of workflows, procedures and policies and recommends or changes to ensure timely, efficient and effective outputs.
• Analyzes metrics for trends and variables and identifies areas for improvement.
• Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Identifies and leads implementation of BH process improvements.
• Collaborates with department analyst or other identified BH team member/s in the development of outcome reports for programs/projects supported by the department.
• Maintains current knowledge of applicable regulations or clinical guidelines related to program and project development.
• Completes other projects and duties as assigned.

Experience & Education

• Bachelor’s degree in a Behavioral Health or a related field required.
• 4 years of experience in new program and/or project development for vulnerable populations, including strategic planning for a start-up program and implementing the program required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.
• 2 years of experience and aptitude for working in a highly matrixed, mission-driven organization required.

Preferred Qualifications

• Experience in a government or public environment.
• Project Management Professional (PMP) certification.
• 4 years of experience working in a managed care environment with specific experience in BH program and project management.
• Master’s degree in Health Administration, Social Work, Marriage and Family Therapy, Public Health or related field.

Physical Demands And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, and face-to-face interaction. Occasional travel is required.
• Work Environment: Office environment with minimal noise levels and controlled office temperatures. Fast paced work environment and the ability to juggle multiple priorities is often required.

About Our Benefits & Wellness Options

At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options.

CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.

CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.

Tracking Code

4345-117