Part Time Staffing And Scheduling Coordinator

The Staffing and Scheduling Coordinator is a pivotal person in our organization with daily contact with our clients and staff, responsible for staff scheduling, client care management, and managing staff needs.

Caring Hands Home Health Inc. is the Triad's trusted source of non-medical services and home care for seniors. We are seeking an outgoing person to coordinate the staffing for our clients. Interaction with our care providers requires exceptional communication and organization skills. Candidate needs to enjoy working in a fast paced team oriented environment. Our local office is growing steadily and we are looking for special individuals who have the ability to grow with us.

Essential Functions:

• Organizes work schedules for employees by matching employee qualifications and availability to clients needs.
• Maintains communication with clients to monitor satisfaction and determine if expectations are being met
• Communicates new assignments and/or schedule changes to caregivers and clients.
• Identifies high performing staff to promote retention and job satisfaction

Knowledge, Skills, Abilities:

2 years Administrative experience required

3 years of customer service experience required

Scheduling/staffing experience preferred

Position is WFH, however you must reside in or around the Greensboro NC area

Training is done on site

• Ability to work with little or no supervision
• Requires proficiency in computer skills
• He/she must prove to be extremely reliable
• Independent thinker with the ability for flexibility and creativity in finding and solving problems.
• Possession of good organizational and leadership abilities
• Hiring for 2 positions (Position 1 M-F hours are 6p-9p) (Position 2 Sat and Sun hours 7a-8p)
• Excellent telephone etiquette and communication skills are necessary.
• Must be able to work under time pressures and manage multiple demands simultaneously
• Must be able to work under time pressures and manage multiple demands simultaneously
• Must be able to work as part of a team, i.e., he/she must be an excellent team player
• Must have excellent time management abilities