Operations Learning & Development Partner - Beau Rivage

Operations Learning & Development Partner

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Operations Learning & Development Partner, you will be responsible for setting the stage for an excellent internal guest experience by implementing, facilitating, and evaluating offerings geared at onboarding, culture, and training within the specific operational departments. By understanding our internal guests’ unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their time with us.

THE DAY-TO-DAY:

• Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.
• Establish, manage, and monitor a 10, 30,60, 90‐day new hire follow‐up program to ensure the successful on‐boarding of new employees into the hospitality division.
• Support the on boarding of new hospitality/operations employees through the delivery of department specific new hire orientation, manager onboarding train the trainers and core learning experiences of the hospitality division.
• Produce, compile, and evaluate pre‐ and post‐course data for measurement of learning quality, participation, satisfaction, performance, and business impact.
• Develop and recommend alternative training methods related to job specific skills training as needed.
• Leverage skills gap analysis to determine the need for on‐going job skills training programs.

THE IDEAL CANDIDATE:

• Describes themselves as detail-oriented
• Enjoys helping others and likes to make a good impression
• Takes pride in their work
• Enjoys facilitation of training and focus groups

THE PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts and deals with company partners on travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community
• Free meals in our employee dining room
• Wellness incentive programs to help you stay healthy physically and mentally
• Healthcare, financial, and time off benefits

Are you ready to JOIN THE SHOW? Apply today!