Partner, Technology Jobs

Technology Partner | Enterprise Systems

Flexible Location

TNTP seeks a full-time Technology Partner for our Enterprise Systems team. This position will be based in a home office anywhere in the U.S. and is available immediately. Travel for team and organizational meetings a few times a year may be required.

Who We Are

A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we’re a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.

The Technology team is a dynamic team which provides services to over 800 TNTP staff working on more than 40 contract sites across the country and maintains a cloud-based infrastructure and suite of enterprise-level systems of moderate to high complexity. The team works directly with internal clients to provide exceptional customer service, manages technology vendors, and mitigates risk. The Technology Team approaches work through a model of continuous improvement and governance models to support the evolving work of internal clients and address the business needs of a growing, virtually connected organization. We operate with a team culture focused on collaboration, sustainability, and professional development.

What You’ll Do

• Manage vendors and contracts in close coordination with Senior Business Analysts for platforms.
• Build and maintain relationships with TNTP senior leadership, the Vice President, Technology and other key stakeholders to inform future direction of technology and systems for TNTP under their leadership.
• Work with Partner, Technology Operations and Technology Director for Data Management Strategy to ensure compliance with security policies and mitigate risk.
• Bring strong business knowledge, including knowledge of organizational services and structure and industry trends, products, services and client needs.
• Optimize the use of our enterprise systems through continuous improvement, collaborating with key stakeholders and Enterprise Systems team members to identify, develop and implement more efficient business processes.
• Identify key technology priorities for TNTP to explore and conduct research and development that will position us to overcome current obstacles and anticipate future needs connected to your portfolio of systems and services.
• Codify strategy into clear and actionable roadmaps, working closely with Directors, Senior Business Analysts, and/or other tech experts to define, scope, timeline and limitations.
• Bring excellent management skills, including experience effectively managing diverse teams, building inclusive team culture, and growing and developing other technical staff to be successful in their work and career.
• Codify the impact of changes to our systems and/or processes.
• Work closely with senior leaders overseeing Workforce, People Operations, Finance, Financial Planning and Analysis, Organizational Learning and Development, Business Development, Fundraising, Legal and Pipeline.
• Lead portfolio strategy by forecasting, researching, planning, and selecting new ways to achieve business goals through technology and process improvements.
• Lead governance models at the strategic level.
• Lead change management for highly complex projects and initiatives.
• Ensure sustainability through managing work, teams, and finances to ensure we have necessary resources to deliver on our goals and priorities.
• Anticipate challenges and opportunities within your portfolio, adapting as necessary to support organizational impact goals and revenue and expense targets.
• Effectively communicate complex ideas to both technical and non-technical audiences at varying levels of organizational leadership.
• Ensure that TNTP’s enterprise systems for CRM, HR, Finance, and Programs meet the strategic needs of TNTP.

What You’ll Bring

First and foremost, we are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change children's lives through education. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level. We encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, local Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities.

• Demonstrate successful leadership in Governance. You can quickly build a strong understanding of TNTP’s strategic direction and our business model and can translate that to lead strategic decisions for your portfolio of platforms and services leveraging our governance model structures.
• Love Data. You enjoy measuring the impact of projects and can present findings in a clear, actionable way to a variety of audiences.
• Embrace and model cross-cultural agility. Authentic self-reflection, self- awareness, and high emotional intelligence are central to who you are, and you utilize these skills to contribute to a culture of diversity, equity, and inclusion. You have an adept cultural understanding of yourself and use your understanding of yourself and others to build trusting relationships with colleagues and stakeholders. You have an ability to connect and build relationships with diverse communities.
• Lead with an asset-based and equity-centered approach. You have a strong understanding and prior experience with equity-based, asset-oriented, and culturally responsive practices and use them as foundational lenses of your leadership.
• Strategic Prioritization & Problem Solving. You leverage your experience in systems leadership, strategy, and resource management to quickly build a strong understanding of TNTP’s service offerings and make connections across services. You will use your analytical and problem-solving skills to quickly identify challenges, analyze the root causes, and propose complex solutions and aligned tools, processes and systems to support TNTP staff and evolving needs. Fosters innovation, anticipates challenges, sets clear expectations, monitors progress, and assesses effectiveness of strategies to result in high-quality work.
• Effectively balance competing priorities and needs. You’ll use your strategic thinking and planning skills, analytical abilities, and sound judgement to drive multiple, complex streams of work, proposing effective solutions to thorny issues and making critical decisions on the best course of action for our work. You will leverage practicality and comfort with ambiguity to balance competing needs and priorities across a variety of leaders and organizational contexts.
• Proactively collaborate with and advise TNTP staff. You’ll regularly partner with staff at all levels of the organization, including TNTP leadership, and work closely with the Vice President, Technology. You will use your ability to unite teams and cultivate strong relationships with candidates, other internal teams, direct reports and leaders to establish yourself as a trusted advisor and advise on portfolio strategy.

• Experience with a wide variety of business analysis techniques, including but not limited to process design, implementation and improvement; cost-benefit analysis; risk analysis; and metrics and key performance indicators.
• 3-5 years of demonstrated experience successfully leading strategy, resources and/or enhancements at the enterprise system or data strategy level with significant organizational impact. Experience with Workday, Adaptive and/or Salesforce strongly preferred.
• Proven experience using data to drive decision-making.
• 3-5 years of experience managing teams to tackle complex projects or take on organizational change efforts.
• Strong commitment to TNTP’s mission.
• Experience providing development and cultivation to technical experts within your team; experience managing others preferred.
• Strong contract management and excellent project management skills that lead to results and an ability to work efficiently and independently and prioritize effectively, adapting as needed in an at-times ambiguous environment of rapidly changing priorities, tight deadlines, and continuous improvement
• Ability to communicate well, facilitate discussion, resolve problems, and understand the needs and desires of end-users and a diverse group of stakeholders at all levels of an organization.
• Excellent critical thinking and problem-solving skills, including the ability to identify challenges, assess risk, and proactively generate long-term solutions in ambiguous situations.
• Excellent project management skills, including the ability to work independently and efficiently towards goals in a virtual, fast-paced environment and manage multiple responsibilities simultaneously.

What We Offer

TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. The salary range for this position is $134,000 - $201,000 annually. New hires are typically brought into the organization at a salary between the salary range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, commuter benefits, referral bonuses, professional development, and a 403(b) plan. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. TNTP may offer a relocation stipend to defray the cost of moving for this role, if applicable.

How to Apply

We recommend including a cover letter in your application addressing why you are interested in TNTP and how your experience has prepared you for this position. The priority application deadline for this position is August 11th, 2023.

After that date, applications will be considered on a rolling basis. It is in your best interest to apply as soon as possible. Please submit your application online through Workday.

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