Operations Coordinator Jobs

Company: Off-Duty Services, a Protos Company

Title: Operations Coordinator

Location: Katy, TX (Onsite)

Position Overview & Responsibilities

Operations Coordinator role provides leadership, process and quality support between Service, Dispatch, Accounting, Human Resources, and administrative departments. This position serves as a liaison between departments and is the key organizer and integrator company wide, facilitating collaboration and ensuring Off-Duty Services and Protos’ culture throughout. The Operations Coordinator will be based in the Katy office and report to the Vice President of Off-Duty Operations.

The Operations Coordinator’s core responsibilities will include the following:

• Navigate and pull reports from multiple software platforms and support data presentations
• Carry out all functions, duties, and tasks in an honest, ethical, and professional manner
• Plan and organize conferences, events, and employee engagement activities in conjunction with Human Resources when needed
• Maintain all relationships necessary for office upkeep including all repairs and housekeeping
• Additional duties as directed by Vice President of Off-Duty Operations
• Prepare, issue, and distribute all IT equipment to new and existing employees
• Organize and sustain quality office operations and procedures
• Establish and uphold open communication with Service, Dispatch, Field Ops, Accounting, and other ODS personnel
• Partner with Operations, Accounting, and Human Resources to develop, update and maintain office policies, processes and procedures as necessary, and suggest improvements
• Meet with Directors, Managers and Team Leads to provide support on strategic plans, direction, and outcomes
• Troubleshoot hardware and software issues related to internal IT and coordinate appropriate resource support for issues that are unable to be resolved locally

Education, Skills, And Experience

• Excellent ethical and professional standards
• Proficient in understanding technical documentation & diagrams, including manipulation of PDF’s
• Ability to manage multiple projects with competing priorities
• Preferred: previous experience with recording processes, process improvement, and / or project management
• High school diploma or equivalent education required
• Process driven, detailed oriented, highly organized and enthusiastic
• Excellent written and verbal communication skills
• Minimum 3 years' experience in an office environment
• Strong Microsoft Office suite aptitude and ability. Proficiency in Excel data validation, sorting, and formulas
• Strong problem-solving and analytical skills
• Expertise in one or more technical work streams

TravelOvernight travel may be required. Travel is expected to be less than 10%.

Position TypeFull-time, Exempt

FunctionOperations

Compensation

Compensation includes a competitive base salary and potential discretionary bonus. The Company offers a competitive benefits package including medical, dental, vision, disability, 401(k), PTO, etc.

Relocation

No relocation packages or reimbursements are available for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The atmosphere is consistent of a professional office setting with normal to busy support center activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Off Duty Services, Inc., a Protos Company, is an equal opportunity employer and encourages all qualified candidates to apply.

PI210840403