Operations Associate Jobs

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and it's AR glasses, Spectacles.

The Global Investment Programs Team - a group within the Partnerships Org - specializes in large incentive based programs. We’re looking for an Operations Associate to join Team Snapchat! Working closely with the Global Investment Programs team, you will focus on developing team guidelines, creating operational processes, and managing the Snap Upfront program. You will partner closely with Sales, Product, Finance, Legal and Accounting teams to execute and improve processes related to our Advertiser upfront programs.

What you'll do:

Lead day-to-day deal management activities in collaboration with Snap’s Sales teams

Partner with Sales to develop deal management resources and to streamline deal benefit

redemption requests

Use business understanding and judgment to create robust draft plans outlining priorities, activities and timelines for the deal cycle

Review Agency Insertion Orders for compliance checks

Maintain hygiene for all team Salesforce records and team Google Shared Drive files

Cultivate strong working relationships with key partners—including Sales, Product, Operations, Finance, and Legal—to evaluate requests or key business issues

Required Skills

At least 1 year of experience in a role in Operations or Contract Management

BA/BS in a related field or equivalent experience

Required Education

Required Years of Experience

Desired Skills

At least 1 year of experience working in technology, digital media, advertising or related field

Best-in-class partnership skills with Sales and cross-functional teams, including an ability to work collaboratively, find solutions and challenge stakeholders respectfully

Professional operations experience within an environment that has high case volumes and requires a high degree of internal relationship management and attention to detail

Well-versed in concepts and practices of digital advertising sales, including auction marketplaces

Experience using Salesforce or similar customer relationship management systems

Proficiency with Google Workspace (Sheets, Docs, Slides, etc) and Microsoft Office (Excel, PowerPoint, Word)

Demonstrated problem solving, troubleshooting, analytical skills, attention to detail and ability to execute defined processes

Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment