The Job
The
County Library System is recruiting for
Library Associates, who will oversee and supervise a small branch library and assigned staff, to include evaluating services, conducting staff meetings, and establishing work schedules and assignments. Library Associates further evaluate community needs, and plan and conduct a variety of outreach and special interest programs to encourage library usage. Additional duties include instructing patrons and staff in the use of online resources, providing readers advisory services, assisting patrons in the use of the library collection and services, advising patrons on branch policies and resources, and evaluating and weeding collections for currency of material and condition.
The resulting eligible list will be used to fill current and future vacancies throughout San Bernardino County.
Note: The Library System has 32 branches throughout the County. Be sure to indicate your preferred Library Branches in the supplemental questionnaire.
For a more detailed listing of duties, refer to the Library Associate job description.
About The Department
The San Bernardino County Library system is a dynamic network of 32 branch libraries that serve a diverse population over a vast geographic area. With a dedicated team of talented individuals, the San Bernardino County Library strives to provide equal access information, technology, programs, and services for all county residents. The County Library serves as a source for educational and recreational learning by offering use of computers, Wi-Fi availability, checking out books, and other free programs. For more information, visit https://sbclib.org/
CONDITIONS OF EMPLOYMENT
Work Schedule: These positions require regular weekend and evening work schedules.
Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation, and must be maintained throughout employment.
Physical Requirements: Physical requirements of the position include the following: frequent reaching and bending; continuous walking and standing; continuous pushing and pulling; constant lifting of material and books up to 25 pounds and frequent lifting up to 75 pounds.
Pre-Employment Process: Prior to appointment, applicants must undergo a background check, which includes fingerprinting and a medical exam.
Minimum Requirements
Education: An Associate's degree* from an accredited college/university.
Experience: One (1) year of full-time (equivalent) experience in a
customer service related industry, such as a library, retail store, restaurant, etc., which involved substantial in-person public contact; working directly with the general public on a constant basis; responding to inquiries, concerns and requests about products and services.
Experience must be clearly described on the application.
Note: Clerical/office experience, or customer service experience obtained in a call-center are not considered qualifying.
Substitutions
Substitution Option 1: An additional two (2) years of customer service experience as indicated above may be substituted for 30 semester (45 quarter) units from an accredited college/university of the required education. Transcripts
must be attached if no degree is conferred.
Substitution Option 2: A completed Bachelor's degree* from an accredited college/university may be substituted for six (6) months of the required experience as described above.
- Qualifying degrees must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. In addition, degrees completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at the college or university accredited by an accrediting association recognized by the United States Department of Education.
Desired Qualifications
The Library System values employees who enjoy working in a high-demand, fast-paced customer service environment with a diverse population of patrons. Experience using computers and cash handling skills are highly desirable. The ideal candidate will have a passion for serving youth; experience creating, implementing, and monitoring a wide array of programs; and possess strong leadership, communication, and customer service skills.
Selection Process
There will be a
competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes
will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview.
Be sure to include
in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require
technical assistance, please click
HERE to review the Government Jobs
online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process .
