Office Asst 3/Counseling Jobs

Office Asst 3 / Counseling\ \ Purpose Statement\ \ The job of Office Asst 3 / Counseling is done for the purpose/s of providing administrative and secretarial support to assigned administrator/supervisor; monitoring assigned activities; interacting with employees, patrons, and students; and providing information, recommendations, and directions as requested.\ \ This job reports to the Counselor\ \ Essential Functions\ \ -Acts as liaison between counselors/administrators and students/parents for the purpose of providing communication services between and among concerned parties. Answers school site telephone system for the purpose of responding to inquiries, transferring calls, and/or taking messages. --\ -Communicates with a variety of personnel (e.g. students, parents, community members, staff, administration, etc.) for the purpose of assuring that issues and needs are fully understood by English and non-English-speaking personnel.\ -Greets individuals entering the counseling office (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to the appropriate location in accordance with established building security procedures.\ -Performs general clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations. Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.\ -Speaks and writes fluent Spanish (e.g. parent conferences, student advisement, teacher instructions, school policies, etc.) for the purpose of informing and assisting Spanish-speaking parents and/or students regarding general school operations.\ -Trains student assistants in a variety of office skills (e.g. copy machines, message taking, filing, data entry, etc.) for the purpose of assisting with office work and preparing students for the workplace.\ -Translates forms and items of communication for the purpose of providing clarity of meaning and comprehension to Spanish-speaking students and or parents.\ \ Other Functions\ -Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.\ \ Job Requirements: Minimum Qualifications\ \ Skills, Knowledge, and Abilities\ \ SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; customer service; effective listening; interpersonal aptitude; and ability to train others. \ \ KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: professional telephone etiquette; and English and Spanish grammar/punctuation/ spelling/vocabulary.\ \ ABILITY is required to schedule activities and/or meetings; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize specific, job-related equipment. Problem-solving is required to identify issues and create action plans. Problem solving with data requires following prescribed guidelines; and problem solving wit h equipment is limited. Specific ability-based competencies required to satisfactorily perform t e functions of the job include: communicating with diverse groups; maintaining confidentiality; meeting deadlines and schedules; setting priorities; working as part of a team; working with detailed information/data; and making independent decisions.\ \ Responsibility\ Responsibilities include: working under direct supervision using standardized procedures; providing information and/or advising others; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job\'s functions. There is some opportunity to impact the organization's services.\ \ Work Environment\ The usual and customary methods of performing the job\'s functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally, the job requires 60% sitting, 20% walking, and 20% standing. This job is performed in a generally clean and healthy environment.