Medical Office Administrator (Moa.)

The Stratford Family Health Team is group of physicians, allied health providers and administrative staff who provides over 25,000 people with comprehensive, patient-centered care. Come join us so that together we may enhance our primary healthcare services.

The Medical Office Assistant Supervisor coordinates and supervises the development, implementation, monitoring, and evaluation of day-to-day clinical primary care services.

Primary Responsibilities

· Ensure adequate medical office assistant (“MOA”) staff compliments to meet service needs and supervise MOA staff in the daily delivery of services.

· Coordinate staff schedules and manage planned and unplanned absences.

· Assist and participate in the recruitment and hiring of staff.

· Lead the orientation and training of new staff.

· Identify areas of professional development for staff.

· Create and document an MOA orientation and training plan.

· Provide back up support for the MOA team, to include all functions of an MOA.

· Responsible for telephony management.

· Coordinate the inventory, ordering, and supply stock maintenance of physician office medical supplies.

Qualifications

· one to two years healthcare administration experience. This includes supervision, organizational development, performance evaluation, conflict resolution, and problem solving.

· Excellent organizational, communication, and interpersonal skills and demonstrated ability to take initiative.

· Experience in human resource planning and management and the development of policies and procedures.

· Excellent communication, interpersonal, and leadership skills.

· Ability to work collaboratively as a member of a multi-disciplinary team.

· Experience in the use of computers, various software applications and EMR systems.

This is a 12-month leave replacement position working up to 32 hours per week.

Contract length: 12 months