Managing Director Of Regional Operations - National

Position: Managing Director of Regional Operations (RegOps)

Position Type: Internal-External

FLSA Classification: Exempt

Reports to: Jonathan Paul, Chief Regional Operating Officer

Start date: September 2023

Location: Preferred within a OneGoal region: Atlanta, GA; Chicago, IL; Houston, TX; Boston, MA; New York City, NY; Bay Area, CA, but flexible within the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia, Washington D.C.

Application Date: Applications reviewed starting on July 21st and will close on July 30, 2023.

Salary Range: $116,000-$129,000 is the hiring salary range (i.e. the range a candidate would be offered to start).

Please note: OneGoal aligns salaries to Cost of Labor, so the actual salary offered would be dependent on the Cost of Labor in the candidate’s living location.

About OneGoal

OneGoal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we’re building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more equitable and effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships. And it’s proven to deliver real student impact. 82% of OneGoal high school graduates enroll in a postsecondary institution, and 73% of those who enroll persist one year after high school. An independent study by the University of Chicago found that OneGoal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. We are looking for individuals to join us in our pursuit of equity.

The Person

The Managing Director of Regional Operations (MDRO) will provide critical support to the Chief Regional Operating Officer (CROO) as a Chief of Staff and will directly support OneGoal’s six regions with a focus on business operations (Development, Finance, Human Assets, Data Solutions, Technology, and Legal). This person will be a strong project manager, leading high-altitude and high-impact projects for and with the CROO that cross and intersect with several functional teams. They will employ long-term, predictable operational planning for the year and beyond, and will create systems to examine progress-to-goal across functional team annual priorities. The MDRO will employ savvy triage systems to ensure that time-sensitive work moves forward quickly. Lastly, the MDRO will lead team culture, engagement, and communication strategy, ensuring that each Executive Director and the VP of Partnerships & Growth are clear on progress, work ahead, and opportunities to grow. Alongside the MD of Program Implementation, the MDRO will directly lead or support the smooth and effective functioning of each region and convene Communities of Practice among regional and national staff.

You will do this by:

• Align function and all sub-teams’ work to FY24 strategic plan and facilitate collaboration across sub-teams and with other functional teams, as needed:
• Facilitate strategic planning and decision-making processes, providing data reporting and analysis to inform key decisions.
• Develop a regular and predictable cadence for communicating the team’s progress on annual outcomes
• Lead progress and deliverable communication
• Ensure alignment on goals and priorities
• Design and facilitate cross-functional spaces to execute on the work
• Plan, promote, and execute the Regional Leadership Team Retreat, manage the agenda of ED Spaces, and support the convening of Communities of Practice.
• Strategic outcomes and budget through collaboration and communication (40%):

• Serve as an extension of the CROO through managing the operations of the leadership team, providing scheduling support, meeting coordination and logistics, and progress monitoring
• Provide executive support to CROO to ensure they are prioritizing their time effectively
• Quickly pivot to support time-critical activities in regions, such as critical hiring processes, capacity gaps, or other forms of direct ED support
• Design and lead all full team communication and spaces
• Manage special projects as assigned by the Chief, ensuring successful execution and delivery on time
• Lead projects and processes focused on Development, External Affairs, Finance, Development, Human Assets, Technology, Data, and Legal compliance.
• Executive support and project management (40%):

• Set and influence RegOps culture and engagement goals, including a plan for regional team to reflect on quarterly Culture Amp and talent data and synthesizing key learnings and takeaways, as well as guidance for subteam leads about how to engage their subteams
• Create guidance and operating norms that ensure the Regions, RegOps, and Partnerships & Growth are meeting expectations for operational excellence
• Help set and monitor regional engagement, DEI, and retention targets
• Develop and execute on a functional team DEI plan, partnering with internal and external stakeholders where necessary
• Support and execute the professional development agenda of our Executive Directors, Regional Leadership Teams, and the Partnerships & Growth team
• Design + lead a variety of functional and regional team spaces, including team meetings and stepbacks and All-Staff Meetings in order to create the conditions the team to stay connected to one another and our work
• Regional staff health, culture, and engagement (20%):

Qualifications:

• Lived experience of the Fellows we serve (Preferred)
• Quarterly travel expected for participation in team stepbacks (Required)
• Experience with budget management (Required)
• Experience with executive support and partnership (Required)
• Experience leading and organizing complex work through layers and with lateral influencing (Required)
• Based in one of our six regional locations - Atlanta, Chicago, New York, Boston, Houston, or the Bay Area (Preferred)
• Experience leading project management (Required)

This position requires that the employee be fully vaccinated for COVID-19 on or before the start date. Consistent with applicable laws, OneGoal will provide reasonable accommodations for otherwise qualified employees and prospective employees with a disability (as defined by applicable law) or sincerely-held religious beliefs, provided that such accommodation would not result in an undue hardship on OneGoal.

Thinking Of Applying?

Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you are excited about the role and see connection with what we are looking for, but don’t meet every single requirement, we’d encourage you to apply anyway. Please click the Apply button above to complete an application.

Our Team

Guided by a clear set of core values and beliefs, you will join an impressive group of more than 190 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” You believe in an inclusive and culturally competent society and the essence of our commitment to diversity and inclusion. We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.

The Tangible Good

OneGoal offers competitive compensation based on the market for nonprofits our size. Our benefits package* includes: over eight weeks of paid time off (or 43 business days), between vacation days, wellness time, and holidays; paid medical or parental leaves should you have need; medical, dental, vision, short-term and long-term disability, and life insurance; as well as a 401(k) with a 3% match.

We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, OneGoal does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the hiring process.

*OneGoal reserves the right to change benefits at anytime according to business need.

If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at 773-321-2630 or [email protected].

OneGoal is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.