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Manager Store Operations And Communications

Company

FOR EYES

Address , New York, 10018
Employment type FULL_TIME
Salary $75,431 - $117,474 a year
Expires 2023-09-09
Posted at 9 months ago
Job Description
Requisition ID: 816126
Store #: K00118 LC Store Ops-FIELD
Position:Full-Time
Total Rewards: Benefits/Incentive Information

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.

When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Known around the globe for innovation, passion for vision care, cutting-edge technology, and iconic brands, we’re part of the premier company in eyewear.
GENERAL FUNCTION
This position is a direct operational link to the field and stores in our integrated Brands (ForEyes/Clearly). This role focuses on elevating operational tools, and methods to drive business results, standardization, process improvement, and operational excellence. They also manage operational planning and execution for other related business initiatives. This position is responsible for executing short-term and long-term communications that engage stores and field leaders and align to business priorities. This role provides communications counsel, message development and scheduling for internal deployment across all levels of the stores’ organization.

MAJOR DUTIES AND RESPONSIBILITIES
  • Work directly and collaboratively with clients and leaders to identify projects and create timely, effective and meaningful communications.
  • Provide leadership and support on Store & Field processes to ensure the field is positioned to execute with excellence.
  • Coordinate feedback from the field to generate improvements in future projects and initiatives.
  • Proactively partner with cross functional teams to reduce costs through process efficiencies.
  • Recommend solutions and enhancements to known store and field challenges.
  • Streamline and simplify processes to elevate the associate experience and the customer experience.
  • Develop and write communications in a variety of voices and styles for numerous channels, including email and internal communication platform.
  • Serve as a change agent for improvements by identifying areas of misalignment and stimulating change.
  • Operationalize and standardize existing policies and procedures, enabling field associates to serve customers with excellence.
  • Influence global team to ensure brand’s priorities are well represented and prioritized.

Pay Range: $75,431.33 - $117474

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.