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Manager, Event Services Jobs
Company | Golden State Warriors |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Spectator Sports |
Expires | 2023-05-14 |
Posted at | 1 year ago |
About The Position
- Manage operational functions and event personnel to enhance promoter, artist and guest experience
- Lead site visits and prepare event proposals, estimates/budgets, floor plans, and other details
- Develop and effectively communicate facility rules, regulations, policies, and procedures with internal and external clients; maintain effective working relationships with all internal departments, clients and partners
- Compile and communicate pre- and post-event related information; prepare and distribute event notes to appropriate departments and vendors
- Work with internal departments and external agencies to ensure life safety plans are executed and safety policies and procedures are followed at all times
- Partner with Content & Programming, Box Office and promoters to develop on-sale CAD drawings
- Collaborate with unions as needed for all games and events
- Facilitate the collection of all post-event notes with the intent of celebrating successes while also correcting necessary items in order to ensure improvement in future events
- Work with Content & Programming Department & Private Events sales teams to increase revenue on all private events booked through the venue
- Lead regular Event Production meetings to discuss upcoming events and ensure plans for execution are aligned across departments
- Other duties as assigned
- Develop Standard Operating Procedures, checklists, and training manuals for areas of oversight and institute culture of process and accountability
- Ensure all required permits are secured for events; maintain close working relationship with the Fire and Buildings Departments
- Collaborate with Corporate Partnerships, Private Events and other departments to ensure client needs are being met
- Respond to and resolve inquiries and complaints
- Operations experience with large-scale events in a stadium, concert, or multi-use facility setting of a similar size (18,000 seats) is preferred
- Familiarity with live entertainment venue management (i.e., security, retail operations, building operations, production, building engineering, parking, and food & beverage operations, guest experience, etc.) is strongly preferred
- Minimum 5 years of planning and executing large, high-profile events in an arena or live entertainment venue; 2 years of people management experience
- Proficiency in Microsoft Office Suite; experience with AutoCAD preferred
- Ability to prioritize and balance multiple projects and media scheduling in a fast-paced work environment
- Excellent written and verbal communication, customer service, attention to detail and resolution skills
- Ability to build positive relationships with clients and peers at all levels within the organization
- Bachelor's degree or equivalent work experience
- Ability to work flexible and sometimes demanding schedules, including nights, weekends and holidays
- Comprehensive Medical, Dental and Vision benefits for employees and dependents
- Warriors home tickets, team store discount and more!
- Employer 401K match
- Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
- $89,000 - 94,000 + Bonus
-
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