Event Server Jobs

Michelin Starred, Celebrity Chef, Michael Mina looking for Experienced Team Members for Innovative Members Club and Events Space in the Ferry Building, Shack 15!

As the primary contact for guest/member in SHACK15, the EVENT STAFF SERVER is responsible for overseeing event/table set up and breakdown, service of food and drinks to guests/members, table maintenance, maintaining the flow of service and assisting in all areas in the dining room/event space. Duties include: delivering food to tables, describing the dishes to guests, performing tableside service, clearing food and utensils from tables, resetting, bread and water service, monitoring guest satisfaction, and assisting the kitchen in expediting the service process. Must be pleasant, conscientious and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.

Essential Job Functions

(Includes but is not limited to the following duties. Other duties may be assigned):

• Busses tables.
• Understand and perform job duties to the expectations of SHACK15 and the EVENT Service, Food, Beverage, and Wine manuals.
• Coordinating transfers with manager/server team
• Breaksdown and returns equipment to assigned location and resets event floor to original floor plan
• Stocks and organizes linen.
• Assists in serving and clearing all food courses
• Maintain a clean, safe environment all times in the facility (coffee bar, event floor, furniture, BOH).
• Sets up event per BEO and Manager directions this includes arranging and placing tables, chairs accordingly to floor plan
• Able to take guests orders based on event order and event menu, ringing in SQARE POS when applicable.
• Develops a rapport with guests/members.
• Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
• Oversees and assists the entire front of house team with all elements of service. Takes ownership of the event space, knowing the names and preferences of their guests/members and VIPs, greeting, seating, running, bussing, re-setting etc.
• Participate in Pre-Shift meetings and learn new menu items and specific event details.
• Describes dinner/food/beverage features as needed, including menu changes and daily additions.
• Stocks back up mis en place for event
• Uses table numbers and seat numbers to effectively communicate to team members guests needs.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Assists the Chef in expediting the food to the bar and event space.
• Performs Bread service.
• Ensures garbage and event floor is ready for next morning and members to arrive in the space
• Liaise with server to ensure communication at all times about wants and needs of guests.
• Prepares and serves coffee and tea.
• Ensure that all food and beverage products are consistently prepared and served according to the restaurant’s standards.
• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.
• Follows through and communicates with Management team/Chef on VIP procedures and special requests.
• Maintains the cleanliness of the dining room.
• Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires.
• Executes and facilitates service in cooperation with other Servers, Bartenders, sommeliers, and managers. Facilitates the communication between the FOH & BOH.
• Describes dinner features as needed (including changes and additions).
• Polishes china, glass and silverware.
• Describes dinner/event menu features as needed, including menu changes and daily additions. Takes food orders and provides setups and service for guests dining in the event space.
• Set tables with determined china, glassware, silverware per menu.
• Taking and preparing orders using the SQUARE POS when applicable to ring items in and charge correctly.
• Pours and refills Water, takes drink order, pours wine, deliver cocktails to guest

Required Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.
• High school or equivalent education required.
• Must be minimum age to serve alcohol.
• Familiarity with Microsoft Office Suite of products and strong financial acumen .
• Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.
• Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.
• 2-3 years of Server experience, Event/Banquet service perferred. Knowledge of service and food and beverage, generally involving at least 5 years of dining room experience and thorough knowledge of fine dining, service procedures, and functions.
• Responsive to constructive feedback from Chefs and Managers.
• Extensive Food and Wine knowledge
• Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.

Salary range: $26-30/hr.

The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing [email protected].

Powered by JazzHR