Manager Employee Relations Jobs

Role Summary: The Manager Employee Relations provides guidance to the business and employees on company policy, practices, state/federal employment laws, conducts internal investigations, and supports the business with employee & labor relations matters. This position will collaborate with the Senior Director People Practices and the larger People Practices team through resolving employee disputes, representing the company during grievance meetings and addressing general employee concerns. Specific Functions/Activities Summary:

• Conduct analysis of investigation case data to recognize and report monthly, quarterly and year end trends utilizing a case management system.
• Accountable for case management, progress reporting, accurate documentation and tracking of all internal investigations.
• Advise management on matters related to the administration of employee discipline (corrective action) and union grievance procedures.
• Protect highly confidential and sensitive information with the appropriate level of discretion.
• Work with internal/external legal counsel on the preparation of labor arbitrations, witness preparations and support the Senior Director People Practices by attending hearings as necessary.
• Manages day to day employee & labor relations matters, attends labor management meetings, coordinates responses to union grievances and follows up on general information requests.
• Coach, guide and train managers on the proper facilitation of disciplinary proceedings, policy violations and corrective actions.
• Lead investigations of employee-related complaints through a consistent application of internal investigation best practices and resolve through that promote a fair, equitable and inclusive workplace.
• Ensures that collective bargaining agreements are consistently administered and advocate that legal requirements are met to minimize exposure to liability utilizing a high level of sound judgement and risk recognition skill sets.
• Respond to employee relations matters with a sense of urgency and ensure that they are resolved promptly

Qualifications:

• Must be analytical, have excellent interpersonal/persuasion skills, verbal & written communication skills and the ability to work in a fast-paced environment while handling multiple investigations, cases and projects.
• Thrive in a fast paced, multi-tasking, deadline driven environment that advocates and supports a change management philosophy.
• Bachelor’s Degree in Human Resources, Business or related discipline or equivalent combination of education and experience.
• Confident, progressive and professional interface with representatives of labor/union affiliates.
• Comprehensive understanding of all aspects of employment and human resources related federal and state laws, regulations, policies, principles including but not limited to NLRB, Title VII, EEO, FMLA, ADA, Unemployment & Worker’s Compensation concepts.
• Problem solving, diplomacy and solid judgement in considering the impact of decisions is essential.
• Demonstrated objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational needs is essential.
• Proficient in technology and the use of case management systems such as SharePoint.
• Customer experience focus and mindset; ability to understand business challenges and to create solutions that positively impact the way people perform.
• Minimum of 3-5 years relevant hands-on Employee Relations, Labor Relations (CBA) and conflict resolution experience in the sports, entertainment and/or hospitality operation industry required.

Education: At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. Company Overview: With MSG Sphere, we are creating an entirely new medium that will deliver immersive entertainment experiences at an unparalleled scale. Beyond a venue, Sphere is a multi-sensory platform with experiential technology programming directly to your senses. You will see in ways never imagined, hear with every fiber of your being, and experience like never before. To deliver on this promise, we are building the largest immersive venue in the world, MSG Sphere at The Venetian in Las Vegas, with a second Sphere venue planned for London, pending necessary approvals. In addition to building a breakthrough venue, we’re building a production studio team, a technology venture team, and a full commercial organization to make the MSG Sphere a world class brand and business for our fans, our artists, and our partners. We have offices and roles in Burbank CA, Las Vegas NV, New York, NY and London. EEO Statement: At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.