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Manager, Claims (Employee Benefits)
Company | Transamerica |
Address | , Remote |
Employment type | FULL_TIME |
Salary | $77,000 - $102,000 a year |
Expires | 2023-11-07 |
Posted at | 8 months ago |
Job Family
Claims Who We Are
Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).
Summary
Provides day-to-day supervision (administrative and technical) to a staff of Claims Examiners, whose primary tasks are the evaluation, processing, and payment or denial of claims. Exercises approval authority greater than subordinates but within established guidelines. Multiple product lines are processed. Transamerica may offer positions at different job levels including, but not limited to, base, intermediate, senior, lead, etc. Offers will be based on candidate’s relevant experience, knowledge, and skills.
Responsibilities:
- Negotiate and monitor relationships with outside investigative firms and death claim payments through banks.
- Serves as a technical resource to subordinates and others in the organization.
- Reviews work in progress as well as conducts audits to insure quality. Involved in State Insurance Dept. audits.
- Assist and maintain claim loss and reserve records and report on claims in relationship to company business and industry standards.
- Maintain positive, proactive relationships with our clients, agents and other internal departments to meet service objectives.
- Plans and organizes the work of Examiners.
- In collaboration with Vice President, establish overall department budget; allocate resources within department; manage department activities to budget. Involved in various projects involving the system, acquiring business, etc.
- Reviews more complex cases and settles or initiates further action within approved authority limits.
- Involved in fraud identification and training. Testifies at depositions, hearings, and trials.
- Handles personnel actions including interviewing, hiring, firing, performance reviews, salary recommendations, and coordinates training and development. Enforce company rules fairly and impartially.
- Monitors performance, progress, schedules, and costs.
Qualifications:
- Demonstration of management ability.
- Bachelors degree or equivalent work experience required.
- Minimum of 5 years of claims experience.
Preferred Qualifications:
- Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations.
- Ability to research and interpret information for the completion of claims as well as projects; self-starter; ability to multi-task.
- Problem solving and analytical skills.
- Leadership skills which fosters an environment of respect, support, and growth within team and peers.
- Excellent oral and written communication skills.
- Strong organizational skills.
Working Conditions:
- Your working location designation is Remote. Remote means that you will not be expected to work from a Company office location on a routine basis. When not working in a Company office location, you will be expected to work from your home or other approved workspace in the U.S.
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.* *
The salary for this position generally ranges between $77,000 - $102,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company discretion.
This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
- Competitive Pay
- Bonus for Eligible Employees
Benefits Package
- Employee Discounts
- Disability Insurance
- Medical Insurance
- Career Training & Development Opportunities
- Dental Insurance
- Vision Insurance
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
Health and Work/Life Balance Benefits
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- College Coach Program
- Peer Recognition Program (BRAVO)
- Referral Bonus Programs
- Employee Recognition Program
- Adoption Assistance
- PTO for Volunteer Hours
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Employee Assistance Program
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Employee Resource Groups
- Inclusion and Diversity Programs
- Back-Up Care Program
- Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Employee Matching Gifts Program
Inclusion & Diversity
Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign’s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount’s “100 Best Companies” list.
In addition, as part of Transamerica’s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior.
Giving Back
Transamerica believes our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work.
https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation
Transamerica’s Parent Company
Aegon
acquired the Transamerica business in 1999. Aegon’s roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world’s leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. -
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