Learning Specialist - Facilitator

Who is 7-Eleven?
You may know us as a familiar name, an iconic brand, or your friendly neighborhood store.
But there’s a lot more to our story and even more left to be written about this 90+ year old
brand.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception. It’s
what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock
could provide household staples such as milk, eggs, and watermelon to better serve our
customers.

Today we are redefining convenience and the customer experience in awesome ways. And
we want talented, innovative, customer obsessed, and entrepreneurial people like you to help
make history with us.

How do we lead?
We are guided by our Leadership Values and Principles
We value and serve:

• Our customers,
• And the greater good.
• Our stores and each other

Each of our principles has a defined set of behaviors which help drive the 7-Eleven team to
Serve Customers and Support Stores.

1. Be Customer Obsessed
2. Be Courageous With Your Point Of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do The Right Thing
7. Be Accountable

In this position you will interact with and impact 7-Eleven team members at all levels—from
individual contributors to executives—both new and existing Associates and Franchise Business
Owners.

The Learning Delivery Facilitator is charged with effectively managing a classroom, handling
logistics, and ensuring a positive experience for all sessions. In this role, you will have the
opportunity to work collaboratively with a team as well as independently to conduct sessions.

We are looking for someone who is self-driven and excels at helping individuals translate
organizational strategies into actionable behaviors and capabilities that help drive results across
the enterprise. This role requires someone who can effectively communicate with and influence
senior leaders and Franchise Business Owners. Our ideal candidate will have multifaceted
experience—both in developing and delivering programs—with a knack and passion for
facilitation. You will have the unique and exciting opportunity to develop transformational
leaders for a well-known international brand.

Learning Delivery Facilitators …

• Adapt quickly when the unexpected occurs
• Manage time like a pro, meeting targeted course goals in a flexible but deliberate way
• Balance sound theory with practical knowledge when delivering content
• Ask challenging and thought-provoking questions in a humble and inquisitive way
• Create impactful experiences that elevate individual and team performance
• Connect Leadership Principles and values to developmental actions
• Receive gratification from developing others and seeing them meet personal goals
• Embrace continuous improvement and feedback to refine and enhance learning
• Engage and motivate those around them through their natural positive energy
• Modify approaches to meet the needs of learners by effortlessly reading people

approaches

#LI-KM1