Labor Relations Manager-Northeast Or Midwest

Now Brewing – labor relations manager! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

We are looking for a labor relations manager, who will be part of a dedicated cross functional team to provide labor relations support to partners and our leaders throughout retail, manufacturing, and distribution. The function will support local leaders with resources to help lead through union activity with dignity and respect for our partners, while partnering with local leaders and support teams to focus on proactively uplifting the partner experience across North America through activating the most important strategic partner & store initiatives, leveraging analytics & data to generate insights, and acting as an advocate for all partners.

We are looking for someone who demonstrates Starbucks Mission & Values and has a track record of achieving excellence through delivering on priorities, problem-solving, building capability and leadership, and developing high performing teams.

• Leverages data and insights to assess and drive action to elevate customer and partner experiences.
• Knowledge of collective bargaining, grievance processes, contract administration, and labor and management relationships. Knowledge of employment and labor laws such as ADA, FMLA, National Labor Relations Act,etc.
• Inspires partners to emotionally connect to and embody our Mission & Values, and ensures inclusion, diversity, equity and accessibility are integrated into practices at all levels.

• Serves as a balanced advocate for all partners, while role modeling personal growth through self-awareness and reflection.
• Ability to investigate and resolve grievances and workplace concerns including best practices as they relate to reducing bias during the investigation process.
• Demonstrates a growth mindset and acts as a catalyst for change – sees opportunities and drives improvements.

We’d love to hear from people with:

• Successful record of creating, improving, and executing programs at scale.
• Ability to demonstrate tact, diplomacy, and nuanced understanding of the communication needs of different audiences and represent the Company in a professional manner.
• Demonstrated ability to work with ambiguity and effectively navigate issues that do not always have a process or a system in place.
• Strong understanding and working knowledge of all aspects of labor and employment laws including, but not limited to NLRA, Title VII, EEO, ADA, and FMLA; and associated employment laws.
• Ability to analyze complex problems and come to direct solutions through independent decision making.
• The successful candidate must be capable of significant domestic travel, sometimes with short notice, 50% - 75% of the time.
• 3-5 years of leadership experience in Labor Relations, Human Resources, or equivalent (e.g. negotiations preparation, bargaining, implementation and administration of Collective Bargaining Agreements).

Join us and be part of something bigger. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].