Job Summary

The successful candidates responsibilities will include:

• Communication with local end users and feedback
• Providing local IT system and equipment installation and maintenance service
• Responsible for a part of weak current project construction technical support
• Providing meeting room equipment maintenance ( Phone / Projector / Polycom video / TV / Audio system)
• Ensure local network connectivity and security access
• Responsible for communication between local users and headquarters IT
• Resolving hardware issues, workshop printing issues, phone issue, VPN issue and network connectivity issues
• Responsible for the telephone lines, network connection and other weak current system
• IT assets and equipment management, record their ownership; Perform daily operation of IT systems according to the SOP
• Responsible for printer installation, commissioning and maintenance
• Work on daily ad hoc requests and other tasks & projects as assigned by supervisor
• Provide technical support and security training for end user

• Good English oral and writing skills
• Bachelor’s Degree with major in computer and related field
• Two years working experience in IT related or outstanding graduates
• Good Team-work experience; Can accept night shift work
• Good communication and coordination skill Warm, outgoing personality

Technical Skills：

• Familiar with weak current system and generic cabling system
• Familiar with the basic configuration of routers, switches and other network equipment
• Proficient in troubleshooting issues on PC, hardware, office, printer, network and telephone
• Familiar with the process of onsite support, IT technology platform and environment