Hris & Benefits Analyst Jobs

NANDO’S VISION
At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi-PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it is consumers’ needs -and endures over time through genuinely putting people at the heart of what we do. We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere.
Role Summary
The HRIS & Benefits Analyst is an expert in human resources management systems. This position will be responsible for automating and configuring integrated enterprise HRIS systems that drive core people processes. Reporting to the Director of Compliance and People Systems, they play a key role in defining how people systems can be optimized to enable a high impact People function to best support growth and value to the business while providing an amazing employee (“Nandoca”) experience. This position will also be responsible for managing the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, FMLA, and 401(k) plan. This position requires a high level of confidentiality and integrity. It may also help with the implementation of cross functional payroll related activities and processes.
As with all members of the Nando’s family, the HRIS & Benefits Specialist will be expected to wear multiple hats, seek out opportunities to make Nando’s and themselves better every day, and in general, be a good team player! The essential functions of this position are mapped out below:
KEY FOCUS AREAS
People Systems (HRIS)

• Work closely with downstream teams (IT, People, and Payroll) on HRIS system to build system configurations, provide critical support to system implementations, testing and development of any new automations for Applicant Tracking System, Time & Attendance, Benefits Administration system, Payroll System, and ADP Data Cloud reporting and analytics.
• Educate employees on system policies and best practices.
• Build/configure, update, & maintain security and permission access, conditional rules, alerts/notifications.
• Support all HRIS system configuration and on-going system maintenance across our various People and Payroll system platforms which includes needs analysis, design, testing, quality control, deployment, training, and administration to meet on-going business needs.
• Develop, document, and maintain all current and new HRIS business process workflows, guidelines, and procedures for efficiency and compliance.
• Maintain data integrity by running queries, analyzing, and auditing data.
• Prepares end-user documentation, training materials, and job aids.
• Research and resolve system problems, error reports, unexpected results and process gaps.
• Actively identifying and resolving system issues or opportunities with the end user community to identify areas of improvement, recommend changes, and implement functional solutions.
• Develop, automate and analyze on-going and ad-hoc special reports and dashboards pertaining to duties and responsibilities as assigned.
• Entering and updating associated employment data related to transfers, change in reporting relationships, promotions, and terminations.

Benefits Administration

• Assist with development of employee benefit plan design.
• Process and administer leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
• Support the benefits annual enrollment process and participate in testing to ensure systems and requirements are working as expected.
• Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Develop and administer procedures in alignment with system capabilities and company policies for administration of company benefit programs.
• Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Provides necessary reports for allocation benefit billing charges.
• Holding meetings to discuss the details of a benefits program and orientating new employees.
• Perform routine audits and quality checks of personnel file and benefit file data.
• Vendor Management - point of contact for daily operations relating to benefits program administration.
• Maintain and update all benefit-related communications and presentations.

Role Requirements

• Skilled in demonstrating innovation and creativity by continually improving internal processes.
• Ability to travel as necessary according to business needs.
• Education:
• Excellent written and verbal communication skills.
• Physical Requirements:
• Must be able to lift up to 15 pounds at a time.
• Ability to work independently as well as in a collaborative team environment.
• Able to work in a dynamic organization by balancing rapidly changing priorities and multiple demands.
• Proficient with Microsoft Office Suite or similar software.
• Bachelors degree in HR or related field, but experience and/or other training/certification may be substituted for the education.
• Excellent organizational and time management skills.
• Prolonged periods sitting at a desk and working on a computer.
• Extensive knowledge of employee benefits, eligibility requirements and applicable laws.
• Experience with ADP Workforce Now is preferred.
• Five years experience in HR and/or benefits administration.
• Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP, macros a plus).
• Strong problem solving/analytical skills with attention to detail and a high level of accuracy.

Passion

• Energetic: outgoing, vibrant personality, goes the extra mile for their team
• Rooted: sees the work as more than just a job and is enthusiastic about success in their role
• Learning orientation: desire and drive to acquire knowledge and skills necessary to perform job more effectively
• Dedicated: committed, loyal and steadfast
• Positive: constructive, optimistic, and confident

Pride

• Self-motivated: initiative to undertake or continue a task or activity without prodding or supervision
• Conscientious: hardworking, diligent, and reliable
• Humility: modest and unassuming, taking pride and not praise in activities and achievements, this does not take the form of arrogance
• Meticulous: demonstrates a commitment to quality and excellence in the execution of work

Family

• Willing: eager, prepared, and quick to act or respond
• Team player: engaging, cooperative, contributing, and supportive of team members
• Courteous: respectful and considerate in manner and behavior towards others, treats others with compassion, care, and kindness
• Adaptable: work effectively within a variety of diverse situations, and with diverse individuals

Courage

• Tenacious: persistent regardless of setbacks
• Assertive: confidently communicate needs or wishes in a constructive manner
• Resilient: effectively handle stressful or pressurized situations

Integrity

• Genuine: keeping everyone’s best in at heart
• Credible: honest, trustworthy, accountable, and dependable
• Integrity: adherence to accepted principles of right and wrong, interesting in doing the right thing

Nandos North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.